Merchandiser (Food and Protein)

Essential duties and Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Affixes Account Executive with account management
• Performs data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Affixes customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Qualifications and Requirements

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10–30%

Benefits

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts