Merchandiser

Essential Duties And Responsibilities

• Merchandise” product for display and placement in a way that attracts sales at customer stores and secondary and perimeter locations.
• Provide sales support to Sales Associate - Field according to DPI practices.
• Assist Reset Specialists and Sales Associates -Field to reset merchandise at customer locations to enhance display of product to promote sales.
• Break down orders in receiving area and move product onto customer shelves or displays.
• Maintain quality and quantity of products on shelves by rotating products, checking code dates to ensure freshness and replenish product with back stock.
• Verify accuracy of load deliveries by visually matching pallet labels with store location per customer and DPI requirements.
• Follow store-specific receiving procedures and conduct reconciliation process.
• Maintain fixture cleanliness to enhance sales.
• Plan and carry out daily schedules according to assigned customer locations.
• Travel throughout assigned territory, manage timelines to ensure completion of assigned customer and DPI requirements, and respond to fluctuations in workload to deliver quality customer service according to DPI standards.
• Communicate with warehouse personnel and District Manager regarding product discrepancies and/or customer issues.
• Deliver exceptional customer service at all times when communicating with store management, personnel and the public; adhering to customer policies and procedures in compliance with DPI’s standards.
• Cook up and coordinate and communicate product merchandising needs and customer requirements with Field Sales Associates, Field Sales Support and Reset Specialists.
• Operate office- and field-based electronic equipment for communications with DPI team members and others; operate cell phone to communicate with customers, supervisors or coworkers and for electronic timekeeping.
• Operate motor vehicle to travel to and from customer locations throughout assigned territory.
• Attends training and meetings as required to meet customer and DPI standards.

Other Duties And Responsibilities

• Maintain clean work environment, which may include picking up trash or cleaning spills.
• Attend store inventories to verify accuracy of product counts performed by inventory crews, requesting corrections as needed.
• Report and present results of findings to District Manager.

Knowledge, Skills & Abilities

• The employee must be proficient in written and spoken English and possess basic math skills.
• The employee must have a high school diploma or equivalent.
• Basic skill in Microsoft Office (Excel, Word, Outlook and Power Point) is required.
• The minimum required level of experience is one year in DPI operations or a related sales field (with perishable experience necessary for certain areas).
• The employee must have a valid driver’s license, maintain a driving record that meets DPI’s standards and insurance eligibility requirements for excess liability.
• The employee must have reliable transportation, and if using a personal vehicle must maintain automobile liability coverage adequate to meet the financial responsibility laws of the state(s) in which the employee operates.

Work Environment

• The work environment is indoors.
• The employee may be exposed to variable temperatures from the three different product climates (dry, cold, freezer).
• The employee is also exposed to temperature variation during travel throughout assigned geographical territory.
• The floors are concrete in the staging area; vinyl floor covering is typical when working the aisles at a customer site.
• There may be exposure to exhaust fumes from idling trucks when working in the staging area in colder weather conditions.

Physical and Mental Demands

• Medium, exerting 20 to 50 pounds of force occasionally, and/or 10 to 20 pounds of force frequently, to move objects, product, and displays.
• This job also requires frequent standing and walking.

Supervisory Responsibilities

• None

Application of basic mathematic functions and writing skills are needed to create orders, reconcile deliveries, and maintain inventory.

Understand, retain, and apply product knowledge to drive DPI sales.

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