Mercedes-Benz Shop Foreman

Day-to-day responsibilities

• Manage a group of automotive technicians
• Provide timely, on-the-job assistance to technicians experiencing difficulty diagnosing and/or repairing vehicles
• Review the diagnostic results of any technician performing new and/or unfamiliar diagnostic procedures before major repairs have begun
• Provide diagnostic and test drive assistance on the service lane as needed by the service sales staff
• Meet regularly with Team Leaders, Service Manager/Director to report on shop production and review pending administrative matters
• Achieve the production standards that have been established by the General Manager and the Service Director/Manager
• Maintain contact with service customers on a timely basis and in a professional manner when needed
• Report to customer any change in time promised and notify the customer of any additional repairs that may be required
• Ensure that technicians follow warranty material disposition procedures
• Prepare estimates when required, review any estimates with the Service Director/Manager before quoting
• Administer safety and housekeeping policies and procedures
• Review hard copies turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
• Spot-check repairs to assure quality and timely completion
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
• Schedule ambiance of service vehicles and equipment
• Follow Company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals

Requirements

• High School diploma or equivalent
• Ability to read and comprehend instructions and information
• At least one year of experience in automotive repair facility
• ASE certification is preferred
• General mechanical skills
• Excellent communication skills, both in writing and verbal
• Must have a valid drivers license
• Ability to operate an automobile

Benefits and Perks

• Competitive compensation and 401k matching
• Health, dental, vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Participation in DRV PNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide