Shop Foreman (working)
Position Summary
The Shop Foreman / Technician at Tom Wood Honda is a working leadership role responsible for overseeing daily shop operations while actively performing advanced diagnostics and repairs. This individual serves as the technical leader and coach for the technician team, ensuring quality workmanship, productivity, and adherence to Honda and Tom Wood standards. This role partners closely with the Service Manager to drive efficiency, accountability, and a positive shop culture.
Key Responsibilities
Perform advanced diagnostics, repairs, and quality control inspections on Honda vehicles.
Serve as the technical authority for complex or escalated repair concerns.
Ensure all repairs meet Honda factory standards and dealership quality expectations.
Support warranty repair accuracy and reduce comebacks through coaching and inspection.
Act as a trainer and mentor for technicians at all skill levels, including onboarding new hires.
Provide real-time guidance, troubleshooting support, and skills development.
Monitor technician productivity, efficiency, and repair quality.
Counsel and coach technicians through verbal or documented performance feedback as needed.
Support the Service Manager with daily workflow, job assignments, and shop prioritization.
Ensure technician attendance, punctuality, and readiness for scheduled shifts.
Promote a clean, safe, and well-organized shop environment.
Maintain strong communication between technicians, advisors, and service leadership.
Promote and model Tom Wood Group core values in all interactions.
Maintain a professional appearance, attitude, and behavior at all times.
Build positive relationships with teammates, vendors, and Honda representatives.
Participate in required Honda training and certification programs to remain current.
Qualifications
5+ years of automotive technician experience; Honda experience strongly preferred.
Prior experience as a Shop Foreman, Lead Technician, or informal shop leader.
Strong diagnostic skills across electrical, drivability, engine, and chassis systems.
Proven ability to coach, lead, and influence technicians.
Valid driver’s license with an acceptable driving record.
Ability to work in a fast-paced, high-volume service environment.
Preferred Qualifications
Honda Master Technician or equivalent OEM certifications (not required).
Experience working in a flatrate or performance-based shop environment.
Strong communication and conflict resolution skills.
Desire to grow into broader service leadership responsibilities.
What We Offer
Paid Time Off & Vacation
Paid Holidays
Medical, Dental & Vision Coverage
401(k) with Company Match
Life & Disability Insurance
Tuition Reimbursement
Service Awards
Opportunities for Advancement
What You’ll Do
Conduct comprehensive vehicle inspections to identify potential issues early.
Diagnose and repair mechanical and electrical problems with accuracy.
Maintain detailed and accurate service documentation.
Ensure a clean, safe, and organized work environment.
Communicate effectively with service advisors and customers regarding repair needs and recommendations.
Deliver high-quality workmanship that meets or exceeds manufacturer standards.
What We’re Looking For
Proven experience in automotive repair and maintenance.
ASE certifications or OEM training preferred (not required).
Strong diagnostic and problem-solving skills.
Ability to work efficiently in a fast-paced, team-oriented environment.
Familiarity with shop equipment (alignment systems, tire machines, diagnostic tools, AC service equipment).
Valid driver’s license with a clean driving record.
Why Work Here?
A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity.
Opportunities to advance across multiple industries and locations.
A culture that values your contributions and celebrates success.
Comprehensive benefits designed to support you and your family.
Our Core Values: Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity.
Employment Requirements
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening.
Tom Wood Group is an Equal Opportunity Employer.