MEP Manager - Red Oak, Texas

Key Responsibilities

• Serve as the Primary Point of Contact (PPC) and Owner’s Representative on site for all MEP-related activities
• Collaborate with Construction and Critical Infrastructure teams to ensure seamless project execution and transition to operations
• Verify that all MEP systems are installed, tested, and commissioned in accordance with Databank standards
• Act as PPC for Factory Witness Testing (FWT) and oversee acceptance of critical equipment

Process & Standards Leadership

• Establish, review, and continuously improve operational processes, standards, Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs)
• Ensure consistency, quality, safety, and regulatory compliance across all facility operations
• Champion continuous improvement initiatives and operational excellence

Strategic Project & Capacity Management

• Lead planning and execution of infrastructure projects and customer deployments
• Oversee capacity planning and allocation of space, power, and network resources to support customer and business growth
• Provide technical oversight for expansions, retrofits, and customer-specific solutions

Technical Operations Oversight

• Manage day-to-day operation of all mission-critical infrastructure, including:
• Electrical power systems and distribution
• UPS and generator systems
• Mechanical, HVAC, and cooling systems
• Building Management Systems (BMS) and environmental controls
• Ensure systems operate at peak performance while maintaining redundancy and resilience

Performance Reporting & Analysis

• Prepare, analyze, and present monthly operational metrics, facility performance data, and technical status reports
• Communicate risks, trends, and improvement opportunities to leadership and key stakeholders

Customer Integration & Support

• Provide expert technical guidance for customer onboarding, integrations, and ongoing support
• Ensure seamless implementation of customer solutions while maintaining facility availability and performance

Incident & Emergency Management

• Lead incident response and problem resolution efforts for critical events and emergencies
• Ensure rapid restoration of services with minimal impact to uptime and customer operations
• Conduct root cause analysis and implement corrective and preventive actions

Team Leadership & Development

• Supervise, mentor, and develop engineering and facilities staff
• Foster a culture of accountability, safety, collaboration, and continuous improvement
• Ensure adherence to safety protocols and operational discipline

Compliance & Best Practices

• Ensure compliance with industry standards, codes, and regulations, including ISO 9000, ISO 14000, and OHSAS 18000
• Support audits, inspections, and certification efforts
• Promote best practices in safety, quality, and environmental management

Qualifications

• 7+ years of progressive experience in data center operations, critical infrastructure, or other mission-critical environments
• Demonstrated leadership and supervisory experience managing technical teams
• Bachelor’s degree in Engineering, Facilities Management, or a related technical field; equivalent experience considered
• Expert-level knowledge of:
• UPS and generator systems
• Power distribution equipment
• Mechanical and HVAC systems
• Building Management Systems (BMS)
• Strong understanding of applicable codes, safety regulations, and quality management systems, including ISO 9000, ISO 14000, and OHSAS 18000
• Exceptional analytical, troubleshooting, and decision-making skills
• Able to manage multiple priorities in high-pressure, uptime-critical environments
• Excellent verbal, written, and technical presentation skills
• High proficiency in developing operational documentation, proposals, and technical reports