MENTAL HEALTH WORKER - KOB - CASUAL

The Kettle Society supports people with mental illness to lead healthier lives by providing support services, advocacy, employment, mentoring, and housing. We work to raise awareness of mental health issues, break down stigma, and reduce barriers for people with mental illness. Our goal is to promote the inclusion of people living with mental illness in all aspects of society.

About the role

Reporting to the Site Manager, the Mental Health Worker supports clients by undertaking a variety of activities including case planning or programming for clients, volunteers, and/or SEED workers as needed. Responsibilities include assisting with daily social, physical, emotional, and life skills; working on behalf of the client with various agencies; facilitating programs and activities with large or small groups; and supporting clients in meal planning, meal preparation, dishwashing, and kitchen cleaning. The role also involves acting as a role model for clients in personal and social activities such as hygiene, cooking, budgeting, maintaining living spaces, and employment.

Responsibilities

• Create written case plans or develop and implement programs for clients by interviewing clients, families, healthcare providers, and other relevant sources.
• Update case plans or amend programming as necessary, including social, recreational, educational, volunteer, and job activities.
• Provide support for clients on issues such as landlord-tenant disputes, obtaining financial assistance, accessing community resources, and maintaining volunteer or job placements (including the SEED program).
• Document client activities, behavior, and responses to tasks within their case plan or program, including care plans, daily living activities, and job placements.
• Perform administrative and record-keeping tasks, such as tracking rent collected, petty cash use, medication, substance use, social activity participation, bed bug eradication, client attendance, incident reports, and dietary requirements.
• Prepare activity lists for the next shift.
• Perform house management activities, including food preparation, cleaning kitchens, bathrooms, and common areas, and ensuring routines for bug or insect infestations are followed.
• Conduct point-of-care assessments to identify potential harmful consequences and take reasonable action to avoid harm, including de-escalation strategies, contacting mental health teams, or calling 911.
• Record client feedback, inquiries, and complaints, and report issues to the immediate supervisor.
• Demonstrate and model healthy lifestyle behaviors and coping skills for clients.
• Support clients by attending healthcare appointments or recreational activities.
• Provide basic first aid and maintain appropriate records; call 911 as necessary.
• Support new staff, volunteers, SEED workers, and practicum students by sharing job information and demonstrating tasks.
• Participate in staff meetings, sharing job-related information and suggestions.
• Ensure effective communication between staff and management through verbal or written transmission of job-related information.
• Maintain a positive work environment by implementing employer policies, including Respect in the Workplace and Violence Prevention policies.
• Report situations requiring equipment or building repairs to ensure a safe work environment for staff and clients.
• Perform other related duties as assigned.

Requirements

• Grade 12 diploma.
• Community Social Services Diploma.
• Two years of recent related experience, including direct practical experience in crisis intervention, conflict resolution, psychological rehabilitation techniques, homelessness, mental illness, addiction, and/or concurrent disorders.
• Working knowledge of the Residential Tenancy Act.
• OR an equivalent combination of education, training, and life/work experience.
• Current and up-to-date certificates in Basic First Aid, WHMIS, and Food Safe Level 1.

Skills

• Home management skills.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Effective verbal and written communication skills.
• Ability to organize and prioritize tasks.
• Ability to observe and recognize changes in clients.
• Ability to establish and maintain rapport with clients.
• Ability to instruct adults.
• Problem-solving and analytical skills.
• Conflict resolution and crisis intervention skills.
• Advocacy skills.

Schedule

We are currently seeking individuals who can work the following shifts:

• Weekday morning shifts: 8:00 AM to 4:00 PM.
• Weekday evening shifts: 3:00 PM to 11:00 PM.

Pay

$31.56 per hour, plus 10% on each hour worked in lieu of statutory holidays and vacations.

Benefits

• Comprehensive employer-paid benefit plan for full-time and part-time staff, including Extended Medical and Dental coverage.
• Eligibility for the Municipal Pension Plan (MPP) for those who qualify.

The Kettle Society acknowledges the land on which we live and work as the unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō, and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. The Kettle Society is committed to promoting reconciliation with Indigenous Peoples, creating a diverse workforce, enhancing inclusion, and removing barriers to accessibility in the workplace.