Mental Health Worker II- Community Outreach Worker

About the role

The Brockton Multi Service Center Adult Community Clinical Services (ACCS) Integrated Team (IT) Program operated by the Department of Mental Health (DMH) is seeking a dynamic candidate who will serve as a Community Outreach Worker (MHW II) within one of our Adult Community Clinical Services (ACCS) teams. The ACCS MHW II will provide trauma-informed, person-centered community-based interventions that target skill development to assigned caseload of community clients. Will serve as the direct care liaison to assigned caseload and will provide services to assigned clients on an ongoing and as needed basis. Participates in the development of Community Service Plan (CSP) with assigned caseload. Completes required documentation and communicates critical & pertinent information to team.

Schedule

40 hours per week. Rotating schedule: Weeks 1 & 2: Monday through Friday 8:30am - 5:00pm (Saturday and Sunday off); Week 3: Tuesday through Saturday 8:30am - 5:00pm (Sunday and Monday off).

Responsibilities

• Serve as a member on an ACCS Integrated team by attending regularly scheduled meetings, coming prepared to present relevant psychosocial history, and provide updates on person served's progress toward goals and any barriers to progress.
• Responsible for assisting in the development, understanding, & implementation of CSPs of those that are on assigned case load by involving person served and significant others as appropriate.
• Assess the needs of assigned persons on a regular basis by reviewing records, providing supportive counseling and maintaining regular contact with persons served and families via outreach in their home or other community environments.
• Provide competency-based, evidence-based and best practice interventions including use of identified screening tools.
• Responsible for reading & communicating all pertinent information and attending daily rounds and staff meetings and informing supervisor or designee of any critical information.
• Responsible for transporting or arranging transportation for persons served that need that level of service.
• Involve persons served and all identified natural supports and collateral providers in the process of treatment planning and ensure that plans are agreed upon by obtaining person served or LAR signature.
• Responsible for maintaining person served records in a timely manner by documenting in EMR and paper record and completing all other related forms to ensure compliance with DMH regulations and Rehab Option requirements.
• Responsible for updating CARE database during team review/meetings to track/monitor review cycles, assessments and annual physical exams.

Qualifications

• At least one (1) year of full-time, or equivalent part-time, experience in providing direct care services to individuals with a mental illness or physical disabilities.
• An Associate's degree or higher in psychology, human services or a closely related field may be substituted for the required experience.
• Possession of a current and valid Class D Motor Vehicle Operator's license is required.
• Incumbents are required upon successful completion of a training program to obtain and maintain one or more of the following certifications: Cardiopulmonary Resuscitation (CPR), first aid, and Medication Administration Program (MAP) certification.
• In accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within 6 months of entering the position or 3 examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.

Preferred qualifications

• Experience working with people with chronic/persistent mental illness and/or substance use disorders.
• Experience in and/or knowledge of human services desired.
• Given the population served, bilingual or multilingual fluency.