Mental Health Worker II

Initial compensation for this position ranges from $23.00 - $28.23 per hour, depending on experience, location, and internal equity considerations. Possible bilingual differentials: up to 7.5% for qualifying direct-service roles; up to $80.00/month flat fee for qualifying non-direct service roles.

Benefits

• Benefits eligibility starts on day one
• Robust benefits package including medical, dental, and vision
• 401K employer match up to 4%
• Competitive time off plans (eligibility requirements apply)

About the Role

The Mental Health Worker II provides direct support to adult clients with behavioral health needs through structured interventions, skill-building, and care coordination. Working under clinical supervision, this role engages in client-centered services across outpatient, residential, or community-based settings. The Mental Health Worker II supports the development and implementation of individualized service plans, documents progress, and may serve as a lead support to Mental Health Worker I staff or trainees.

Responsibilities

• Provides direct support to clients through therapeutic activities, behavioral interventions, and skill-building exercises.
• Assists in implementing individualized treatment plans and documents client progress toward goals.
• Participates in intakes, assessments, and team-based case planning as appropriate to program structure.
• Conducts check-ins, wellness calls, and crisis support under clinical supervision.
• Supports clients in navigating resources, attending appointments, and achieving recovery goals.
• Documents services provided in electronic health records in accordance with agency and regulatory guidelines.
• Supports a safe, structured, and inclusive environment across settings.
• Communicates observations and concerns to clinical supervisors and contributes to case discussions.
• May assist in onboarding, guiding, or mentoring newer staff or interns.
• Participates in trainings, team meetings, and supervision to support continuous learning and service quality.

Requirements

• High School Diploma or GED and four (4) or more years of relevant experience required; or equivalent combination of education and experience (two years of relevant experience equals one year of education).
• Three (3) years of experience working with adults experiencing mental illness, trauma, or co-occurring conditions.
• Familiarity with behavioral health documentation, EHR systems, and Medi-Cal standards.
• Experience in residential, outpatient, or field-based mental health programs.
• Current CPR/First Aid and crisis de-escalation certification (or willingness to obtain).
• Valid driver’s license and reliable transportation may be required depending on setting.
• Bilingual proficiency in Armenian is preferred.

Skills

• Demonstrates strong client engagement and interpersonal skills.
• Maintains clear, accurate, and timely documentation.
• Responds to client needs and behavioral escalations with professionalism and composure.
• Understands trauma-informed care and applies it in daily interactions.
• Collaborates with team members and communicates effectively.
• Upholds client confidentiality, safety, and ethical boundaries.
• Applies culturally responsive and equity-centered practices in service delivery.
• Supports clients with compassion, respect, and a strengths-based approach.
• Adapts to changing needs, schedules, and priorities in dynamic settings.
• Models accountability, empathy, and dependability in all tasks.

Physical Requirements

• Frequently required to stand or sit.
• Required to use hands to produce records and/or documentation in manual or electronic format.
• Must possess ability to ensure significant communication with the community members.
• Must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

Driving may be required depending on setting. Requires full background check and TB exam. Bilingual proficiency in Armenian is preferred.