Mental Health Technician / Driver

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that help patients overcome life’s challenges. Services include psychiatry, addiction recovery, mental disorder treatment, and more, allowing clients at all stages of recovery or rehabilitation to reclaim health and well-being.

About High Focus Centers

High Focus Centers, formerly Onward Behavioral Health, is a leading provider of outpatient behavioral healthcare throughout southeastern Pennsylvania. We deliver evidence-based treatment for adolescents and adults experiencing mental health, substance use, and eating disorders in a compassionate, collaborative, and recovery-focused environment.

About the role

The Mental Health Technician / Driver plays an essential role in supporting daily program operations by providing transportation, monitoring client safety, assisting the clinical team, and fostering a positive therapeutic environment. This role requires strong communication skills, professionalism, and the ability to build trusting relationships with clients while maintaining a safe and structured treatment setting.

Responsibilities

• Safely transport clients to and from programming using company vehicles while adhering to all driving policies and procedures.
• Monitor and supervise clients throughout the treatment day to promote a safe, supportive, and therapeutic environment.
• Build positive, professional relationships with clients by providing encouragement, support, and appropriate redirection.
• Reinforce treatment goals and support clients in following individualized treatment plans.
• Observe client behaviors and communicate significant concerns or changes to the clinical team.
• Assist clinicians and program staff with daily program operations and group activities.
• Welcome and orient new clients to program expectations and daily schedules.
• Maintain accurate documentation and effectively communicate client updates to team members.
• Respond appropriately during crisis situations by following established safety protocols.
• Engage with clients during meals, recreational activities, and downtime to promote a positive therapeutic community.
• Maintain a clean, organized, and welcoming treatment environment, including stocking supplies and supporting facility needs.
• Participate in staff meetings, required trainings, and ongoing professional development.
• Assist with onboarding and mentoring new team members as needed.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• Valid driver's license with a clean driving record.
• Must be at least 21 years of age.
• Ability to meet company driving requirements and safely transport clients.
• Strong communication, interpersonal, and organizational skills.
• Ability to remain calm, professional, and compassionate in a behavioral healthcare environment.

Qualifications

• Associate's or Bachelor's degree in Psychology, Social Work, Human Services, or a related behavioral health field (preferred).
• Previous experience working in mental health, substance use treatment, or behavioral healthcare (preferred).
• Experience working with adolescents and/or adults in a therapeutic setting (preferred).

CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards.

• Integrity: Striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.
• Dedication: Demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
• Collaboration: A steadfast, team-focused approach; working together to achieve excellence.
• Passion: Genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

Pay

$17.00–$18.00 per hour, based on experience

Schedule

Full-Time | Monday–Friday | 8:00 AM – 4:00 PM