Mental Health Technician

About the Role

As a Mental Health Tech, you will provide vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving. Responsibilities include providing basic medication triage, support services, and taking vital signs for behavioral health patients.

Responsibilities

• Manage front office reception, patient registration, insurance/copay processing, and telephone communications.
• Handle back office tasks such as refill requests, injections, and accurate EHR documentation.
• Provide basic medication triage and support services for behavioral health patients.
• Take and monitor vital signs, notifying the RN of any abnormalities or changes in patient condition.
• Utilize effective verbal and non-verbal communication, ensuring professional and patient-related interactions.
• Apply communication techniques from CPI training to de-escalate situations.
• Identify self and role professionally to others.
• Maintain strict confidentiality and flexibility to float as needed.

Requirements

• High School Graduate or GED (General Studies) upon hire.
• Basic Life Support (CPR) certification within 30 days of hire.
• Strong multitasking abilities and meticulous attention to detail.
• Rapid ability to learn complex information accurately.
• Exceptional customer service skills and ability to remain calm under pressure.
• Proficiency in Electronic Health Records (EHR).

Qualifications

Preferred: Previous experience in direct patient care.

About the Organization

CHI St. Vincent, part of CommonSpirit Health, is a regional health network serving Arkansas since 1888. With over 4,500 coworkers, 1,000 medical staff, and 500 volunteers, we are recognized for care advancements. CommonSpirit Health, formed in 2019 through the alignment of Catholic Health Initiatives (CHI) and Dignity Health, is committed to building healthy communities, advocating for the vulnerable, and innovating healing both inside and outside hospitals.

Pay

$20.00 - $20.00 per hour.