Mental Health Technician, Adults (Day Shift)

About the role

Mental Health Cooperative, Inc. (MHC) is a rare and special place where outstanding company culture is intentional. Clients and associates are treated the same, as equals. Founded in 1993, MHC serves individuals with severe and persistent mental illness, expanding its services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Based out of Nashville, MHC operates satellite offices in various communities including Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

Responsibilities

• Engage with Consumers admitted to EPS and assist their needs during their stay
• Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety
• Work collaboratively with EPS treatment team to develop and implement initial treatment plans
• Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment
• Aid and engage with consumers to achieve their goals and treatment plan
• Absorb and engage in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC)
• Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies
• Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted
• Maintain a safe therapeutic environment free of sharps and other potentially harmful objects
• Monitor and communicate consumer’s behavior, level of cooperation, and ability to remain safe while admitted to EPS
• Ensure consumer safety checks are a priority and completed
• Provide consumers with needed supplies (food, toiletries, etc.)
• Participate in cross-training in all EPS Treatment programs as desired
• Work collaboratively with MCRT staff
• Ensure Customer Service is a priority with all consumers
• Communicate effectively with staff, supervisors, and consumers
• Demonstrate proficiency an obtain vital signs
• Aid nursing with POC tests: UDS collection
• Attend team meetings, supervision, and training as required
• Follow Universal Precautions policies and procedures at all times

Requirements

• High school diploma or general education degree (GED)
• Minimum of 1-2 years’ experience working in the mental health or health care field preferred
• CNA, CNT, MA, EMT a plus and preferred
• CW experience a plus
• Therapeutic Options certification a plus
• Visible Hand experience a plus
• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Successful Completion of Therapeutic Options Training

Qualifications

Recovery Focused
Knowledge of principles of recovery
Interpersonal Skills
Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels
Internal and external customer service indicative of mutual respect and trust
Communication
Effective written and verbal communication
Time Management/Organization
Ability to prioritize, remain calm and focused when dealing with consumer Crisis
Remain flexible and demonstrate positive attitude to respond to changing needs
Versatility, flexibility, and a willingness to work within constantly changing environment
Leadership Skills
Good judgment with the ability to make timely and sound decisions
Commitment to excellence and high standards

Skills

• Therapeutic Options certification
• Visible Hand experience

Benefits

• Medical, Dental, & Vision Insurance/Prescription Drug Coverage
• Health Savings Account
• Paternity and Maternity Leave
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability and Supplemental Life Insurance
• Cancer Insurance, Accident Insurance, and Critical Illness Insurance
• Pet Insurance
• Licensed renewal reimbursement
• 403b - Retirement Plan
• Calm App for medication and generous EAP resources available
• Gym membership discount
• Public Service Loan Forgiveness (PSLF) and HRSA eligible sites available
• 12 Paid Holidays and generous PTO

Company Culture

Mental Health Cooperative, Inc. (MHC) embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. MHC is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.