Mental Health Tech

Essential Duties & Responsibilities

• Documents and maintains data on patient record.
• Performs clerical / reception duties.
• Maintains a safe environment.
• Acts as a patient advocate.
• Cooperates as a member of the nursing unit, department and overall hospital team.
• Participates in performance improvement.
• Facilitates admission, discharge, and transfer of patients to various units and / or other institutions.
• Maintains the chart and all necessary forms and helps to maintain chart availability to physicians by keeping them in proper location and completed timely.
• Transfers patients safety to and from the facility as needed.
• Demonstrates knowledge of clinical and personnel policies and assists to assure that a therapeutic, sfe and comfortable environment is provided for staff and patients.
• Demonstrates knowledge of patient grievance procedure.
• Participates in de-escalation and crisis intervention techniques.
• Performs vital signs on patients as ordered and documents in patient chart.
• Affords assistance to patients with feeding, toileting, and ADL’s as needed and documents in patient’s chart.
• Demonstrates the ability to assist in overall clinical function of the facility through the provision of services appropriate to position and the individual identified needs of the patient according to the prescribed plan of care.
• Conducts himself/herself effectively in stressful situations.
• Approaches situations with distressed patients, families, and visitors in a calm, professional manner.
• Performs related work as required.

Education

High School Diploma/GED required.

Certification

CPR required.

Experience

• 1 year computer skills experience required.
• 1 year experience in Behavioral Health preferred.

Additional Experience Preferred

• Current knowledge of clinical practice.
• Ability to operate and handle many kinds of complex equipment: copy machine, intercom system, telephones, computer and fax machine.
• De-escalation training preferred.
• Ability to communicate effectively both verbally and in writing.
• Strong interpersonal skills.
• Clerical experience preferred.
• Experience in computer order entry.
• Ability to handle frequent interruptions and distractions.