Mental Health Tech
About the role
Our Mission: To create an organization that sets the standard of excellence in the compassionate treatment of behavioral health and addiction disorders. Since 2015, Nevada Behavioral Health Systems (NBH) has been providing mental health and substance abuse services to residents across Nevada. By collaborating with a diverse network of experienced behavioral healthcare providers, we have built a community-based care system that offers members personalized options tailored to their individual needs. In 2023, we rebranded as NovumHealth with the expansion of our services in Arizona, California, and Utah. Position: Mental Health Technician, Location: Support Center (Las Vegas, Nevada) – Onsite (not eligible for Remote or Hybrid).
Responsibilities
- Provide direct support and supervision to individuals with behavioral health needs, ensuring their safety and wellbeing.
- Welcome and engage individuals visiting the support center, establishing a trusting and supportive relationship.
- Provide empathetic and nonjudgmental support to individuals contacting the support center seeking behavioral health assistance.
- Facilitate therapeutic activities and interventions, such as group discussions, recreational programs, and life skills training.
- Monitor and document clients' progress, behaviors, and responses to interventions.
- Collaborate with the treatment team to develop and implement comprehensive support plans.
- Offer emotional support and crisis intervention as needed, maintaining a calm and therapeutic environment.
- Advocate for clients' rights, needs, and preferences, ensuring a person‑centered approach to care.
- Perform additional duties as assigned.
Requirements
- Entry‑level position; no prior experience required.
- High school diploma or equivalent.
- Must pass drug screening and background check to start employment.
Qualifications
- Associate or bachelor’s degree in a human services field.
- Previous work or volunteer experience in a community setting.
Skills
- Compassionate and empathetic approach in working with individuals with behavioral health needs.
- Active listening skills and ability to create a safe and nonjudgmental environment.
- Knowledge of behavioral health conditions, symptoms, and available treatment options.
- Strong interpersonal skills to establish rapport and build therapeutic relationships.
- Understanding of crisis intervention techniques and de‑escalation strategies.
- Familiarity with community resources and referral systems.
- Ability to maintain confidentiality and adhere to ethical guidelines.
- Excellent communication and collaboration skills to work effectively as part of a multidisciplinary team.
- Cultural sensitivity and ability to work with diverse populations.
- Strong organizational and documentation skills to maintain accurate records and documentation.
Benefits
- Competitive salary
- Generous vacation policy, paid holidays, and paid sick time
- Medical, dental, and vision insurance (employee‑paid)
- Optional supplemental insurance coverage
- Company‑paid access to Employee Assistance Programs (EAP)
- 401(k) retirement savings plan
- Free financial coaching and access to credit lines and personal loans through FinFit
- Preferred auto, home and renter’s insurance through Allstate
- Employee discounts through Corestream
- And more (list not exhaustive; enrollment waiting periods or eligibility criteria may apply; offerings may vary by subsidiary or location)
Pay
Starting salary range: $18 per hour. The starting salary range is a reasonable estimate, with a goal to pay a competitive market salary focusing near the median of our pay ranges. Final offers will be based on experience level, education and certification, skills, and internal pay equity.