Mental Health Support Specialist Relief Staff (Burnsville, MN)

Main Job Duties

• Document interactions with clients into organization’s Electronic Health Record (EHR) and if applicable, program-specific documentation/record-keeping system, while providing clear and concise communication with client, staff and other applicable parties.
• Effectively interact and exhibit behavior that is consistent with customer service and professional standards established by the organizational, division and program.
• Responsible for medication administration in accordance with organization and program policies and procedures.
• Using person-centered principles, actively engage with clients in their daily activities, and develop and maintain appropriate relationships that support the client in meeting their individual goals.
• Provide crisis intervention and de-escalation for clients experiencing mental health symptoms or other emotional responses while prioritizing client and program safety.
• Teach and/or coach Independent Living Skills, as it relates to the individual’s goal and/or treatment plans.

Qualifications

• Full-time staff are part of an on-call rotation.
• Attend mandatory team meetings.