Mental Health Security Technician | Salem

About the role

The Oregon Health Authority (OHA), Oregon State Hospital (OSH), Security program in Salem, Oregon seeks multiple career opportunities for a Mental Health Security Technician.

Responsibilities

• Monitor and control access points, assessing physical security, conducting video surveillance monitoring, performing interior and exterior patrols to monitor for security breaches and unauthorized individuals on property.
• Emergency response: Responding to emergencies, calling for assistance, and managing patient conduct.
• Behavior management: Monitoring patients' status, providing physical intervention assistance, and restraining combative or violent patients.
• Security protocols: Developing and implementing security protocols and maintaining knowledge of laws and regulations pertaining to mental health security.
• Patient movement: Providing transportation for patients for in-house as well as off-campus outings and appointments, using restraints when necessary.
• Incident reports: Preparing clear and concise incident reports and other documents used to communicate details of all significant events.
• Customer service: Providing customer service and support to all patients, staff, and visitors.
• Other support: Assisting with patient admissions, processing mail, contacting Oregon State Police as needed, distributing badges and keys, and collecting and processing evidence for ongoing investigations.

Requirements

• One year of experience providing security services; OR one year of experience providing direct care to patients in a mental health setting.

Desired Attributes

• Mental Health or Hospital Experience – Understanding of mental health conditions, trauma-informed care.
• Security or Law Enforcement Experience – Relevant experience in security, law enforcement, or corrections.
• Security Camera / Alarm Monitoring Experience.
• De-escalation skills – Demonstrated ability to manage conflict and use non-violent interventions.
• Leadership Skills – Motivation skills, ethical behavior, discretion, and sound decision-making.
• Team Collaboration – Works well with clinical staff, hospital leadership, and peers.
• Crisis Response – Ability to respond calmly and effectively in high-stress situations.
• Written and Verbal Communication Skills – Clarity, empathy, and professionalism in verbal and written communication.

Special Requirements

• To be hired, you must have a criminal records and driving records check that meets OHA criteria at the time of hire, and throughout employment.