Mental Health Program Specialist I

Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: Generous Paid Time OffComprehensive Medical/Dental/Vision Benefit PackagesEarned Wage Access/On-Demand PayPaid On-the-Job TrainingTuition ReimbursementCareer Advancement Opportunities and GrowthFlexible SchedulesRetirement Savings Plan Join us and be a part of something bigger. Apply today. Job Description Elwyn seeks a Mental Health Program Specialist I to implement and document programs for individuals with behavioral health needs, provides supportive counseling, and advocates for individual's needs and rights with outside support service agencies, families, etc. This role also assists and supports individuals in all activities of daily living, facilitates therapeutic groups, and plans and implements community integration plans for individuals. Duties And Responsibilities Attend meetings of the interdisciplinary team in the development of treatment programs for individuals with behavioral health needs to become fully informed on the treatment plan to be able to provide support to the individuals based on the plan goals, as directed by the supervisor or Operations ManagerAs set by regulations and the behavioral plan, create and maintain all appropriate documentation relevant to the scope of this position, including progress notes, as needed, and shift reports, for the purpose of providing information for client records and for use by other professionals within the programProvide supportive counseling to individuals with personal, behavioral, or social problems including but not limited to implementing deescalating techniques depending on situational context with individuals supported, facilitating therapeutic groups and house meetings according to individual needs, encouraging individuals in the constructive use of leisure time, and encouraging individuals with attaining daily and long-term treatment goalsCollect behavioral data for the individuals in the program which have been identified by the behavioristAdvocate, in collaboration with the program case manager, for individuals with all outside support agencies to provide needed resources or services to meet established treatment goals, supporting the individual in expressing their needs in verbal and/or written formMaintain communication with the program medical team to ensure the individual's physical health (e.g., medical, basic grooming, dietary needs) needs are met. Provide verbal reports on individual's progress and/or needs during shift huddles with the full interdisciplinary team to ensure a safe and clean living environment for individuals, also addressing fire/safety concerns, as well as room and facility management issuesIntervene in crisis situations in accordance with established safe crisis intervention protocolsEscort individuals to and from doctor's appointments and other appointments, as neededAttend scheduled staff team meetings, appropriate in-services, and those required by funding source and regulatory bodies, as designated or assigned by supervisor, to provide updates on individuals' progress, to be updated on program events, and to obtain any assistance in effectively performing job dutiesConduct fire drills, safety rounds checks, and building inspections per program, state, and county regulations, and provide the appropriate documentation for sameReport all emergent problems or concerns, including but not limited to physical altercations, calls to fire or medical emergency agencies, maintenance emergencies, death, and medical and/or psychiatric episodes to the supervisor or director to ensure appropriate response, the safety of all parties, completion of immediate documentation, and needed follow-up per program and regulatory requirementsRemain on duty until relievedAdhere to regulatory standards, procedures, and schedules established by the supervisorPerform cardiopulmonary resuscitation (CPR), first aid, and safe crisis intervention using agency-trained protocolsPerform other duties as assigned Education/Experience/Skills Requirements High school diploma or equivalent, plus twelve (12) credits in mental health or forensics services, OR high school diploma with three (3) years' experience in the mental health or forensics fields; associate's degree in human services, or related field, OR sixty (60) college credit hours including twelve (12) hours in mental health services or forensics preferredExperience working in or having completed an internship in the behavioral health fieldDemonstrated ability to work effectively as part of a teamAbility to work in a fast-paced environment and manage and prioritize multiple, often competing, prioritiesDemonstrated strong attention to detailDemonstrated strong time management and organizational skillsDemonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervisionDemonstrated ability to anticipate future needed changes or identify problem areas and take effective actionsMust possess excellent customer interaction, collaboration, presentation, and written and verbal communication skillsMust be able to perform CPR, first aid, and safe crisis intervention techniques using agency-trained protocolsDemonstrated basic experience with Microsoft Office applications, including Word, Excel, and OutlookKnowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferredMust have current, valid driver's license in state of residence, 3 years driving experience in the United States, and acceptable driving record Equal Opportunity Employer Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information. Know Your Rights: Workplace discrimination is illegal