Mental Health Clerk

Location: Fountain Correctional Facility, Atmore, AL

About the role

Join our team of medical professionals as a Mental Health Clerk, providing essential administrative and clerical support within the facility's mental health department. This is a unique position where you can make a difference to a diverse population of patients with complex mental health and medical needs.

Responsibilities

• Maintain and organize patient health records, including initiating, updating, and managing files, ensuring accuracy and confidentiality
• Coordinate and schedule mental health appointments, including both on-site and off-site appointments, and manage appointment books or calendars
• Answer phones, take messages, and direct calls to appropriate staff, and communicate with various departments, agencies, and individuals as needed
• Assist with the coordination of care for patients, including referrals for specialty services, inpatient care, and discharge planning
• Maintain patient databases, generate reports, and enter data into relevant systems, such as electronic health records or spreadsheets
• Perform general clerical tasks, such as typing correspondence, filing documents, and ordering office supplies
• Adhere to all security protocols and procedures within the correctional facility, including obtaining security clearances

Requirements

• High school diploma or GED certificate
• Experience in a medical office or healthcare setting, particularly in medical records or with medical terminology, is preferred
• Proficiency in Microsoft Suite
• Strong written and verbal communication skills
• Ability to work in non-pristine environments and manage stressful situations
• Ability to maintain confidentiality of all proprietary and/or confidential information
• Integrity, professionalism, and ability to adhere to a Code of Conduct and comply with all facility correctional healthcare policies, procedures, and legal requirements
• Must pass the facility’s criminal background check and drug screening

Physical Capabilities

• Ability to stand for long periods
• Lift and move patients (up to 50 pounds)
• Bend, squat, reach, push, pull, and walk significant distances
• Perform physically demanding tasks like CPR while maintaining good balance and endurance throughout a shift

Benefits

Full-time employees receive:

• Health, dental, and vision insurance starting day one
• Prescriptions free of charge through our health plan, beginning day one
• Lowest cost benefits
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution starting day one
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off and paid holidays
• Free continuing education and CMEs