Mental Health Advocate

Position Summary

The Mental Health Advocate provides supportive counseling and case management services to adult behavioral health clients under the direction of a licensed professional. Supportive counseling may include symptom management and skills training using behavioral principles and a structured session approach. Case management includes care coordination, resource identification and development, advocacy, service monitoring and follow‑up, collateral supports.

Responsibilities

• Serves as a consumer advocate in relation to the mental health system, community agencies, and the consumer’s support system, as needed.
• Provides person‑centered supportive counseling, assessment of needs/risk, skills training, advocacy and case management for clients.
• Assists in developing problem‑focused, goal‑oriented treatment plans which address the specific needs of the consumer and specific anticipated clinical outcomes.
• Provides comprehensive community support activities to assigned caseload, including assistance in identifying and utilizing community resources, liaison with other agencies and organizations, referral to appropriate community programs, and completion of all necessary reports.
• Maintains consumer records in keeping with Agency, County, and State guidelines.
• Coordinates discharge planning, including referral to appropriate agencies for ongoing needs.

Requirements

• Washington State Counselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees may work while the application is pending for up to one hundred twenty (120) days, unless a higher credential is already held.
• One (1) year of experience working with seriously and persistently mentally ill adults or in a Behavioral Health setting preferred.
• Driving is an essential function of this position; the incumbent will routinely travel between clinic, community, patient, and business locations and may be required to operate a personal vehicle and/or agency‑owned vehicle.
• A valid driver’s license, current automobile insurance, and acceptable driving record in compliance with agency vehicle‑use requirements are required.

About Greater Lakes Mental Health

Greater Lakes Mental Health is part of MultiCare’s Behavioral Health Network, serving more than 10,000 individuals across Pierce County each year. It provides mental health and substance use disorder treatment for adults, children, and families with Medicaid coverage, operating six convenient locations, including a 16‑bed inpatient facility for voluntary and involuntary care. With experienced teams and robust training, caregivers help deliver recovery‑oriented, trauma‑informed care.

Why MultiCare?

• Rooted in the local community – partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education – competitive tuition assistance, award‑winning residencies, fellowships and career development to invest in you.
• Well‑being and support – generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for in your work and life.
• Living our values – respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all – resource groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle – work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. The pay scale is $24.83 – $35.71 USD, influenced by skill set, level of experience, certification(s) and/or education. If the position is covered by a union contract, pay will reflect the appropriate step on the union pay scale.