Men's Shelter Supervisor

About the role

The Shelter Guest Services ministry team is committed to embodying compassion and understanding while 'helping hurting people in Jesus' name'. They serve individuals who seek emergency shelter by providing intentional services related to a safe, secure and comfortable nights rest. These services include chapel services, overnight laundry, the opportunity to take a shower and shelter while sleeping.

Responsibilities

• Possess a sincere love of Christ and maintain a Christian walk that is evident of that love.
• Willing to adhere to The Rescue Mission of Roanoke’s Code of Ethics.
• Minister to and love those who need help and Jesus Christ.
• Resolve conflicts/deescalate potentially volatile situations and report to appropriate persons as needed.
• Report needs/concerns to manager. Assist volunteers/interns to include training and assistance.
• Perform laundry operations as scheduled.
• Carry out housekeeping duties to ensure infection control processes are in place for health, safety and security measures.
• May be asked to complete other duties as assigned by the leadership/management.

Qualifications

• Possess a sincere love of Christ and maintain a Christian walk that is evident of that love.
• Willing to adhere to The Rescue Mission of Roanoke’s Code of Ethics.
• Desire to minister to and love those who need help and Jesus Christ.
• Resolve conflicts/deescalate potentially volatile situations and report to appropriate persons as needed.
• Report needs/concerns to manager. Assist volunteers/interns to include training and assistance.
• Perform laundry operations as scheduled.
• Carry out housekeeping duties to ensure infection control processes are in place for health, safety and security measures.
• May be asked to complete other duties as assigned by the leadership/management.

Skills

• Prolonged computer use;
• Computer screen exposure;
• Consistently - Communicating with others to exchange information; verbally and/or electronically;
• Frequent periods of moving around to accomplish a task;
• Sitting and standing;
• Occasional periods of standing, stooping, turning, twisting, pushing, pulling objects;
• Temperatures may vary depending on activity/events; indoor/outdoor exposure;
• Occasional– exposure to general cleaning chemicals;

Benefits

Since 1948, the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless, the hungry, the chemically addicted, the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.

The Rescue Mission is open 24 hours/day and 365 days/year and provides food, clothing, shelter, an on-site clinic, Recovery Program, case management, and aftercare services. All people in crisis are served regardless of race, gender, creed, age, or ethnicity.

In addition, the Rescue Mission operates a Donation and Recycling Center, 2nd Helpings – Gallery and Shop, Thrift 460, and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.

With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke nourishes the mind, body, and spirit, through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.