Men's Dresswear Expert - Newbury Rack

About the role

As a Nordstrom Rack team member, you'll work in a fast-paced, high-energy environment, continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter-free. Flexibility is key, as you may occasionally work in different areas of the store.

Responsibilities

• Work with the team to ensure the salesfloor stays "runway ready," sized, and filled through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online, and mobile), including operating a point-of-sale system, bagging items of all sizes, and handling bulky or heavy items to ensure a seamless and friendly experience.
• Create a smooth fitting room experience as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
• Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
• Keep stockrooms organized, ensuring merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to all operational, merchandise, and asset protection standards.
• Promote initiatives like the Nordstrom Rewards program.

Requirements

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

The hourly pay range for this position is $18.15 - $18.85, dependent on location, job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance.
• Retirement and paid time away (PTO).
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Eligibility for performance-based incentives/bonuses.
• 401k and holiday benefits (eligibility requirements may apply based on location, job level, classification, and length of employment).