Memory Care Program Manager

About the role

Are you passionate about creating meaningful moments for seniors living with dementia? Do you enjoy leading a team while making a lasting impact on residents and their families? Join The Arbor Company as a Memory Care Program Manager and lead a dedicated Memory Care neighborhood where compassionate care, engaging programming, and exceptional resident experiences come together every day.

The Arbor Company is committed to helping both our residents and our team members thrive. Recognized as a Great Place to Work® and one of Fortune Magazine's Best Workplaces in Aging Services.

Responsibilities

• Lead and coach the Memory Care team to provide outstanding, person-centered care
• Ensure residents receive individualized care and services that meet their changing needs
• Deliver quality engagement programs that promote meaningful resident experiences
• Support hiring, onboarding, training, and coaching of care staff
• Partner with families, physicians, and interdisciplinary teams to ensure excellent communication
• Lead care plan meetings and support resident admissions and transitions
• Ensure Arbor's Memory Care programming, dining experience, and neighborhood environment meet company standards
• Promote resident engagement and meaningful daily experiences
• Maintain compliance with state regulations and company policies
• Help manage staffing and labor expenses while maintaining exceptional quality of care
• Participate in Manager-on-Duty rotations and provide after-hours support as needed

Requirements

• Experience working with seniors living with dementia or other cognitive impairments
• Passion for enriching the lives of older adults through compassionate, relationship-based care
• Previous leadership or supervisory experience
• Strong communication, coaching, and organizational skills
• Comfortable using Microsoft Outlook, Word, Excel, and electronic systems
• Valid driver's license with a safe driving record
• Flexible schedule, including participation in Manager-on-Duty rotations

Benefits

• Salary: $62,000 annually
• Performance bonus opportunity
• Free meal during each shift
• Paid Time Off
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Tuition Assistance
• Student Loan Repayment Assistance
• Employee Assistance Program
• Emergency Financial Assistance
• Opportunities for career growth and advancement
• Certified Great Place to Work®