Memory Care Director

About the role

We are hiring a Memory Care Director at Balfour at Riverfront that leads the Memory Care program by managing daily operations, ensuring high-quality care, and promoting an engaging, purposeful lifestyle for residents living with dementia. This role fosters a supportive environment through team leadership, resident-focused programming, and collaboration with families and staff, aligned with Kisco’s Principles, Values, and Beliefs (PVBs) and Art of Living Well® philosophy.

Responsibilities

• Program & Resident Care
  • Oversee all aspects of the Heirloom Memory Care neighborhood.
  • Cook up and deliver engaging, person-centered programs based on the 9 Dimensions of Wellness.
  • Regularly assess resident needs and adapt care plans accordingly.
  • Promote dignity, independence, and meaningful engagement for each resident.
  • Support behavioral care with customized, holistic interventions.
  • Ensure secure, safe, and welcoming environment.
• Team Leadership
  • Hire, train, supervise, and evaluate Memory Care associates.
  • Conduct team meetings, trainings, and daily huddles.
  • Promote ongoing professional development and performance management.
  • Align team performance with community goals and care standards.
• Family & Community Relations
  • Communicate regularly with families; lead education and support groups.
  • Collaborate with physicians and external care providers as needed.
  • Act as a resource and advocate for residents and their loved ones.
• Operations & Compliance
  • Monitor and manage labor, supply budgets, and care margin targets.
  • Ensure regulatory compliance and documentation standards.
  • Oversee daily care delivery, associate schedules, and incident reporting.
  • Support community sales and resident transitions.

Qualifications

• Education & Experience
  • Degree or certification in healthcare, social services, therapeutic recreation, or related field preferred.
  • 3–5 years’ experience in senior care, with at least 1–3 years in a supervisory role.
  • Experience working with individuals with dementia preferred.
• Certifications
  • State-required license or certification (if applicable).
  • CPR certified.
  • Dementia care or activity/recreational therapy certification preferred.
• Skills
  • Strong leadership and interpersonal skills.
  • Knowledge of dementia care best practices.
  • Proficiency with Microsoft Office and care software.
  • Ability to work flexible hours, including weekends and holidays.

Supervisory Responsibilities

• Directly supervises Memory Care associates.
• In collaboration with HR and leadership, responsible for hiring, training, coaching, and disciplinary actions.

What's in it for me?

Competitive pay: $85,000-$87,000/Yr. Based on Experience
Healthcare Benefits including Vision & Dental (Full-time only)
Matching 401k (Full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

What do we do next?

All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check.

Kisco Senior Living is an Equal Opportunity Employer.