Memory Care Director

Location: 103 Belinda Parkway, Mount Juliet, Tennessee 37122

About the role

The Harmony Square Director (HSD) is responsible for the overall day-to-day operations of the Harmony Square neighborhood, including team leadership, program development, resident engagement, and cross-departmental coordination to ensure a stimulating, safe, and person-centered environment for individuals with dementia.

Responsibilities

• Conduct interviews, orientation, coaching, and ongoing training of Harmony Square team members in accordance with associate training standards and regulatory guidelines.
• Supervise and direct Harmony Square team members (including Harmony Square Life Enrichment Assistant, PCAs/CNAs) in conjunction with the Healthcare Director.
• Develop, plan, and implement purposeful resident programs to enrich the lives of residents and families within the community as well as through outside trips and events.
• Partner with Life Enrichment Director to hold Monthly Planning Meetings to prepare for upcoming Monthly Programs and coordinate supplies.
• Partner and coordinate with entire program team (LED, LE assistant, HS assistant) to complete planning forms, organize supplies, plan calendars, events, and outings for the upcoming month.
• Develop, plan, and implement a monthly program of activities and supplies based on the dimensions of wellness (Movement & Motion, Curiosity & Culture, Feelings & Fellowship, Clarity & Purpose, Compassion & Connection, Leadership & Volunteerism), Reflections signature programs, and person-centered interests for the Harmony Square neighborhood.
• Lead 3–4 high-quality, innovative programs per day.
• Plan and schedule weekly outings.
• Continuously assess resident needs in partnership with community clinical team, with updates to appropriate individuals (Healthcare Director and Executive Director) as it relates to care and changes in resident condition; initiate interventions as necessary.
• Participate in Resident/Family Care Conferences.
• Participate in the Family Call Program as directed by the Executive Director.
• Utilize and connect with local community resources.
• Develop relationships and connections with residents and families to encourage participation in programs and events and to promote a high level of resident and family satisfaction.
• Maintain a stimulating environment that promotes safety, security, and overall well-being in collaboration with the clinical team.
• Maintain Behavior Expression process.
• Ensure all aspects of dining are being met through partnership with the Director of Dining and Healthcare Director.
• Complete state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
• Partner with Alzheimer’s Association and other local organizations to schedule, organize, and participate in Support Group meetings monthly.
• Complete necessary training and insurance requirements to drive company vehicle.
• Demonstrate leadership skills and the ability to coordinate care across disciplines (including life enrichment, clinical, dining services, etc.).
• Complete daily and bi-weekly neighborhood rounds.
• Lead and organize daily huddles.
• Attend Monthly Programming calls.
• Promote a culture of teamwork and team member appreciation.
• Establish and maintain positive working relationships with all departments.
• Effectively communicate with resident families by responding to questions/concerns promptly.
• Complete all required courses in adherence with state regulations and Relias Learning.
• Carry out other duties as assigned.

Qualifications

• Associate or Bachelor’s Degree preferred or equivalent education and/or experience; subject to state requirements. Areas of study: Recreation, activities, geriatrics, and dementia care.
• Three to five years’ experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families on Alzheimer’s and dementia.
• Dementia training or Certified Dementia Practitioner preferred or eligible for certification; must maintain applicable state requirements of dementia-specific training.
• Strong organizational and time management skills.
• Experience supervising and managing staff.
• Critical thinking skills.
• Ability to effectively communicate verbally and in writing.
• Experience organizing, conducting, and planning programs and activities for seniors with dementia.
• Experience with Behavior Expressions redirection and interventions.
• Valid driver’s license and a good driving record.
• Ability to work a flexible schedule to include days, evenings, weekends, and holidays.
• Passion for working with individuals with dementia.

Benefits

• 401k
• Full-time and part-time benefits packages
• Training, development, and career laddering
• Great work-life balance
• Flexible scheduling