Memory Care Director

Location: 8234 Highway 100, Nashville, Tennessee 37221

About the role

The Harmony Square (Memory Care) Director oversees the overall day-to-day operations of the Harmony Square neighborhood. This role conducts interviews, orientation, coaching, and ongoing training of team members in accordance with associate training standards and regulatory guidelines. The Director supervises and directs Harmony Square team members — including Life Enrichment Assistants and PCAs/CNAs — in conjunction with the Healthcare Director. The position develops, plans, and implements purposeful resident programs to enrich the lives of residents and families, both within the community and through outside trips and events.

Responsibilities

• Partner with the Life Enrichment Director to hold monthly planning meetings to prepare for upcoming programs and coordinate supplies.
• Coordinate with the entire program team (Life Enrichment Director, LE Assistant, HS Assistant) to complete planning forms, organize supplies, and plan calendars, events, and outings for the upcoming month.
• Develop, plan, and implement a monthly program of activities and supplies based on the dimensions of wellness (Movement & Motion, Curiosity & Culture, Feelings & Fellowship, Clarity & Purpose, Compassion & Connection, Leadership & Volunteerism), Reflections signature programs, and person-centered interests for the Harmony Square neighborhood.
• Lead 3–4 high-quality, innovative programs per day.
• Plan and schedule weekly outings.
• Continuously assess resident needs in partnership with the community clinical team; update appropriate individuals (Healthcare Director and Executive Director) regarding care and changes in resident condition and initiate interventions as necessary.
• Participate in Resident/Family Care Conferences.
• Participate in the Family Call Program as directed by the Executive Director.
• Utilize and connect with local community resources.
• Develop relationships and connections with residents and families to encourage participation in programs and events and to promote a high level of resident and family satisfaction.
• Maintain a stimulating environment that promotes safety, security, and overall well-being in collaboration with the clinical team.
• Maintain the Behavior Expression process.
• Ensure all aspects of dining are met through partnership with the Director of Dining and Healthcare Director.
• Complete state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
• Partner with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly Support Group meetings.
• Complete necessary training and insurance requirements to drive a company vehicle.
• Demonstrate leadership skills and the ability to coordinate care across disciplines (including life enrichment, clinical, dining services, etc.).
• Complete daily and bi-weekly neighborhood rounds.
• Lead and organize daily huddles.
• Attend monthly programming calls.
• Promote a culture of teamwork and team member appreciation.
• Establish and maintain positive working relationships with all departments.
• Effectively communicate with resident families by responding to questions and concerns promptly.
• Complete all required courses in adherence with state regulations and Relias Learning.
• Carry out other duties as assigned.

Qualifications

• Associate or Bachelor’s degree preferred, or equivalent education and/or experience; subject to state requirements. Areas of study: Recreation, activities, geriatrics, and dementia care.
• Three to five years’ experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families on Alzheimer’s and dementia.
• Dementia training or Certified Dementia Practitioner preferred, or eligible for certification. Must maintain applicable state requirements for dementia-specific training.
• Strong organizational and time management skills.
• Experience supervising and managing staff.
• Critical thinking skills.
• Ability to effectively communicate verbally and in writing.
• Experience organizing, conducting, and planning programs and activities for seniors with dementia.
• Experience with behavior expression redirection and interventions.
• Valid driver’s license and a good driving record.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Passion for working with individuals with dementia.

Benefits

• 401(k) plan
• Full-time and part-time benefits packages
• Training, development, and career laddering opportunities
• Great work-life balance
• Flexible scheduling