Jobs · Healthcare · New York

Memory Care Director

Coterie Senior Living · New York, NY · 3 wk ago
HealthcareFull-time

About the Role

The Memory Care Director ensures that the Atria philosophy is implemented and practiced within the Memory Care neighborhood of the community, fostering an environment where residents with dementia thrive and employees excel in their work.

Responsibilities

  • Support Memory Care Residents
    • Maintain a joyful environment for residents with dementia.
    • Develop, create, plan, organize, and lead daily programs for the Memory Care neighborhood, ensuring implementation 24/7.
    • Collaborate with the wellness team to complete individual resident history, preferences assessments, and develop individualized service and program plans.
    • Facilitate a proactive problem-solving approach to challenging resident behaviors.
    • Develop and implement the monthly calendar based on the six Dimensions of Engagement and/or Memory Care best practices.
    • Partner with the Care Coordination Director to communicate with residents and families about status, services, changes in conditions, or other issues.
  • Lead Memory Care Neighborhood
    • Interview, hire, train, develop, and evaluate assigned staff.
    • Ensure all Memory Care program staff complete New Hire Orientation and appropriate memory care training within required time frames.
    • Ensure staff understand their responsibility to participate in daily programming by signing Memory Care Specific Job Descriptions.
    • Lead, direct, and assist staff in understanding the philosophy of care, modeling proper approaches and communication techniques.
    • Conduct monthly dementia in-service training for all Memory Care staff and maintain records of completion.
    • Delegate Memory Care programming facilitation responsibilities as needed.
    • Partner with the Care Coordination Director to ensure the Memory Care neighborhood meets Quality Enhancement guidelines.
    • Improve Memory Care services through problem-solving, program development, and refinement.
  • Support Community
    • Support the sales process, including participating in tours and speaking with prospective residents and families.
    • Support the management of information to ensure timely and accurate availability.
    • Maintain supportive relationships with internal and external customers.
    • Promote a positive image of Atria through hospitality, leasing, and sales processes.
    • Conduct professional outreach and Memory Care-focused outside sales calls.
    • For clinical matters, partner with the Care Coordination Director to maintain active community and professional ties.
    • For non-clinical matters, maintain active community and professional ties.
    • Participate in Resident Needs Reviews.
    • Partner with the Wellness Director to provide training and orientation to new and current assisted living staff.
    • Deliver and attend required training for self and employees.
    • Drive personal and/or Company vehicle for community-related travel.
    • Perform other duties as needed and/or assigned.

Requirements

  • Bachelor’s degree in a related field preferred (e.g., social services, behavioral health, therapeutic recreation, nursing).
  • Three to five years of experience caring for people with dementia and developing/facilitating activity programs, preferably as a manager in a specialized dementia program.
  • Knowledgeable about the disease process, changes associated with dementia, and adaptive strategies to maintain resident abilities.
  • Experience facilitating family and caregiver support programs.
  • Past experience supervising staff.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • Position requires driving responsibilities (may use Company-provided vehicle and/or personal vehicle).
  • Must possess a valid driver’s license and comply with Atria’s Motor Vehicle Policy standards.

Benefits

  • Competitive pay.
  • Paid holidays and PTO.
  • Annual anniversary rewards (varies by classification and location).
  • Health, Dental, Vision, and Life Insurance.
  • Retirement Savings Plan / 401(k) with employer match.
  • Tuition reimbursement (U.S.-based communities).
  • Enrollment in benefits varies by employee classification.
  • Supportive environment with advancement opportunities and work-life balance.

Schedule

Sunday - Thursday.

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