Membership Specialist - Northeast US

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Promote and sell memberships in the thriving industry of camping.
• Meet membership sales targets and act as a “Goodwill Ambassador” to all potential customers.
• Provide education and build awareness of the various membership products.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to hand out membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Participate in incentive programs.
• Promote Ambassador Program at park and engage with staff to encourage, reward, and recognize staff referral leads.
• Write and manage membership contracts for new members.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Requirements

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self-motivated and strong multi-tasker.

Qualifications

• This role may require a real estate license.

Skills

• Knowledgeable of current membership promotions.
• Thorough and complete with contracts.
• Adhere to contract policies.

Benefits

• Comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Pay

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is Hourly: $1.00 - $100.00 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Schedule

N/A