Membership Specialist - New England (MA, ME)

What You'll Do

• Promote and sell memberships in the thriving industry of camping.
• Maintain membership sales targets and act as a “Goodwill Ambassador” to all potential customers.
• Provide education and build awareness of the various membership products.
• Identify prospects for membership and move them through the sales cycle.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to hand out membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate a Hot List of top prospects for follow-up.
• Obtain member referrals.
• Manage inventory of all flyers and proper signage at the resort.
• Participate in incentive programs.
• Promote the Ambassador Program at park and engage with staff to encourage, reward, and recognize staff referral leads.
• Write and manage membership contracts for new members.
• Be knowledgeable of current membership promotions.
• Adhere to contract policies.

Experience & Skills You Need

• Basic computer skills and proficiency in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self-motivated and strong multi-tasker.
• This role may require a real estate license.

Benefits

We offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

About the Role

ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Membership Specialist - New England (MA, ME) in Rochester, Massachusetts.