Membership Manager
Onelife Fitness · Annapolis, MD · 3 days ago
OTHRFull-time
What You’ll Do
- Build strong relationships
- Guide members through tailored onboarding
- Proactively follow up to ensure members are making progress and staying engaged
- Recruit, convert, and retain members to meet monthly membership goals
- Host tours, convert prospects, and ensure successful onboarding
- Generate local leads and support club marketing
- Track leads, appointments, and referrals in our CRM
- Maintain high standards for member service, safety, and club appearance
- Lead from the front and help with day-to-day club operations
What We're Looking For
- A high school diploma or GED
- CPR/AED certification (or willingness to obtain within 30 days)
- 2+ years sales experience preferred
- Strong communication, sales, and people-management skills
- Organized, punctual, and customer-focused with a friendly, professional presence
- Comfortable with basic computer systems (MS Office, CRM/sales tracking)
- Willingness to work flexible hours (including weekends and evenings)
Benefits & Perks
- Complimentary club membership + guest privileges
- Discounts on training, spa services, programs, and apparel
- Employee referral bonus
- In-house Certification + Continuing Education
- Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off