Membership Growth & Retention Specialist

Role Overview

Provides onboarding, ongoing support, supervision, conflict management, and direction to volunteers, ensuring adherence to policies, standards, and procedures.

Key Responsibilities

• Foster inclusive environments promoting diversity, equity, and access through words, actions, and attitude.
• Develop and maintain effective relationships with volunteers and staff from diverse backgrounds.
• Participate actively in creating welcoming and equitable programs.

Qualifications & Skills

• Minimum of 2-3 years related experience.
• Strong communication skills, both written and verbal, with diverse populations.
• Bilingual (English/Spanish) preferred.
• High School Diploma or equivalent required.
• Valid driver’s license and reliable transportation for frequent travel.

Additional Requirements

• Ability to work a minimum of 37.5 hours per week, including weekends and evenings.
• Strong interpersonal skills to motivate and maintain effective relationships.