Jobs · Customer Service · Virginia

Membership Coordinator

AIAA · Reston, VA · 2 wk ago
HybridCustomer ServiceFull-time

About the role

The role involves managing membership databases, coordinating member events, and providing customer service.

Responsibilities

  • Manage membership databases and ensure data accuracy
  • Coordinate member events and promotions
  • Provide customer service and resolve member inquiries
  • Develop and maintain positive relationships with members

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or related field
  • 2+ years of experience in membership management or customer service
  • Strong organizational and communication skills
  • Proficient in Microsoft Office Suite

Qualifications

  • Excellent interpersonal and problem-solving skills
  • Ability to work independently and manage multiple tasks
  • Experience with CRM systems

Skills

  • Customer service skills
  • Event planning and coordination
  • Database management
  • Microsoft Office Suite

Benefits

  • Flexible schedule
  • Professional development opportunities
  • Competitive salary

Pay

  • $40,000 - $50,000 annually

Schedule

  • Part-time, flexible hours

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