Membership Advisor

About the role

StretchLab Naples is seeking a part-time Membership Advisor to assist the General Manager with new membership sales and retention.

Responsibilities

• Aid in the sales process by generating leads, following up, and closing deals
• Book and confirm introductory stretches
• Manage the front desk to greet and check-in clients and prospects
• Conduct tours of the facility to establish relationships and understand individual needs
• Emphasize and enforce the club's objectives as a fitness and wellness provider
• Promote available services to current or prospective members
• Book quality appointments to meet monthly sales targets and follow up with leads and missed appointments
• Participate in special events to promote the club
• Ensure the studio is clean and tidy

Requirements

• Excellent sales, communication, and customer service skills
• Goal-oriented with the ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the Club Ready software system
• Standing or sitting for up to 8 hours throughout the workday
• Proficient in person, phone, and email communication
• Capable of working under pressure and meeting tight deadlines
• Proficient in computer skills

Qualifications

An outgoing personality, a love for fitness and wellness, strong attention to detail, and familiarity with the local community are ideal qualities for this role.

Skills

• Fitness knowledge or background (preferred but not required)
• Outgoing personality
• Detail-oriented
• Knowledge of the community/area
• Desire to represent the company positively
• Experience working on commission

Benefits

• Competitive compensation
• Free stretches
• Commission paid on sales
• Opportunity for growth