Member Services Representative
SESLOC Credit Union · Atascadero, CA · 4 wk ago
On-siteOTHRFull-time
About the role
The role involves providing exceptional customer service to clients, resolving issues efficiently, and maintaining high standards of professionalism.
Responsibilities
- Handle client inquiries via phone and email
- Resolve customer complaints and issues promptly
- Process orders and maintain accurate records
- Update client profiles and provide regular updates
- Participate in team meetings and training sessions
Requirements
- Bachelor’s degree in Business Administration, Communications, or related field
- At least 1 year of customer service experience
- Strong communication and problem-solving skills
- Ability to work independently and manage multiple tasks
Qualifications
- Proficiency in Microsoft Office Suite
- Excellent verbal and written communication skills
- Experience with CRM systems is a plus
Skills
- Customer service orientation
- Time management and organizational skills
- Adaptability to changing priorities
Benefits
- Competitive salary package
- Paid time off
- In-house professional development opportunities
Pay
- $20 - $25 per hour
Schedule
- Monday to Friday, 8:00 AM - 5:00 PM
Contact Information
To apply, please fill out the form below or contact us at [Contact Information].
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