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Jobs · OTHR · New Hampshire

Member Services Representative

HRCU - Holy Rosary Credit Union · Rochester, NH · 2 mo ago
On-siteOTHRFull-time

Responsibilities

  • Interviews members to obtain information and explain available financial products and services.
  • Opens accounts and performs necessary file maintenance ensuring proper documentation and procedures are followed.
  • Affords assistance with various administrative duties such as but not limited to deposit verification, filing and collating.
  • Origins loan applications, forwards documents for processing, closes loans.
  • Acts as a liaison between members and various departments reporting member concerns, problem solves, and provides a satisfactory resolution within procedures and policies.
  • Might provide teller duties such as receives cash and checks for deposit and loan payments.
  • Might be accountable for branch opening and or closing. Might assume a leadership role in the event of an emergency.

Requirements

  • Prior banking experience required.
  • Experience: Minimum of one-year sales and/or service experience in a financial institution.
  • Education: High School Diploma or equivalent.
  • Interpersonal: This position requires that the individual be able to present in an appropriate manner maintaining courteous and effective interactions and communications.
  • Other skills required: Proficiency in multiple software programs; Possess developed written and communication skills for accuracy and clarity; Team-player with the ability to work independently; Organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail; and Proactive approaches to problem-solving.

What We Offer

  • Paid time off- Vacation, Sick, Personal, Birthday11 paid holidays
  • Tuition reimbursementStudent loan repaymentBanking and loan discounts
  • Insurance – medical, dental and vision
  • Flex Spending Plans & Health Savings Account with employer funding
  • Company paid Short Term & Long Term Disability
  • Company paid Life Insurance
  • 401(k) retirement savings plan (with a match of up to 6%)
  • Professional Development

Applicant Instructions

Updates and communication will come through the portal.No phone calls please.Direct hire – no recruiter, agency, or sales inquires please. A background check including references, prior employment, social security trace, credit report, and national/county/local criminal records.

About the role

HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We believe in empowering our associates, providing an opportunity to thrive and make a career here at HRCU.

Schedule

This is a full-time position with Saturday rotation (out by 12:30 pm).

Benefits

HRCU recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. Our best-in-class benefits include:

  • Paid time off- Vacation, Sick, Personal, Birthday11 paid holidays
  • Tuition reimbursementStudent loan repaymentBanking and loan discounts
  • Insurance – medical, dental and vision
  • Flex Spending Plans & Health Savings Account with employer funding
  • Company paid Short Term & Long Term Disability
  • Company paid Life Insurance
  • 401(k) retirement savings plan (with a match of up to 6%)
  • Professional Development

Pay

Details about pay are not specified in the job posting.

Qualifications

Details about qualifications are not specified in the job posting.

Skills

Details about skills are not specified in the job posting.

Keywords

Based on the job posting, the following keywords can be extracted: teller, bank, financial, banker.

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