Member Services (Front Desk)

About MIRA Wellness Club MIRA Wellness Club is a members-only wellness club opening in central Chennai in early 2027. Members get coached strength and conditioning training, in-house physiotherapy, a partner nutritionist and a café. There are separate recovery floors for women and men, each with a sauna and cold plunges. Our members are busy professionals who want training, recovery and health care in one place. The service standard is closer to a fine hotel than a gym. Chennai is our first club. We plan to open in more Indian cities over the coming years. The role You are the first face a member sees and the first voice they hear on the phone. You greet every member by name. What you will do Welcome members and guests, and handle arrivals and departures.Manage bookings for training sessions, treatments and the recovery floors.Answer calls, WhatsApp messages and member requests quickly.Fix small problems quickly, such as a missing towel.Tell the team about anything members mention. Who we are looking for 2 or more years in a hotel front office, hotel spa or members' club. Exceptional freshers will be considered and trained.Warm, composed and careful with details. You remember names and preferences.Calm when three things go wrong at once.Fluent English. Pay Monthly pay ₹27K to ₹41K (cost to company), depending on experience.Performance bonus Tied to member feedback and retention.Profit share We plan to share club profit with the team. Details are in the offer. How to apply It takes 5 to 10 minutes. Send us your CV, why this role, and a time you gave a guest excellent service. After that: a phone call, an in-person conversation with a service scenario, and reference checks. We reply to every application within 5 working days. Apply now Prefer email? Write to admin@mirawellness.club with the subject line [APPLICATION] MEMBER SERVICES (FRONT DESK). View all open roles