Member Services Coordinator

Iowa-based preferred; hybrid/remote considered.

About Health Enterprises

Health Enterprises is a healthcare services organization supporting hospitals and healthcare providers through collaborative programs, strategic services, and operational expertise. Through our Group Purchasing Organization (GPO), we help members and affiliates maximize value, reduce costs, and strengthen supply chain performance.

About the Role

We are seeking a collaborative and customer-focused Member Services Coordinator to support healthcare organizations in maximizing the value of their GPO participation. This position plays a key role in developing strong member relationships, implementing cost-saving initiatives, coordinating vendor partnerships, and supporting member engagement activities. The Member Services Coordinator serves as a trusted resource for members, affiliates, and suppliers by identifying opportunities for savings, supporting contract implementation, promoting value-added programs, and helping members achieve their supply chain and operational goals.

Responsibilities

• Build and maintain strong relationships with GPO members, affiliates, suppliers, and strategic partners.
• Identify and support supply cost reduction opportunities through contract implementation and value optimization initiatives.
• Promote and implement GPO programs, vendor partnerships, and value-added services that benefit members.
• Support member recruitment, onboarding, engagement, and retention efforts.
• Coordinate member meetings, educational events, and collaborative networking opportunities.
• Track program performance and assist with rebate management, reporting, and member communications.

Qualifications

• Associate or bachelor’s degree preferred; equivalent education and experience will be considered.
• Two or more years of experience in healthcare, purchasing, supply chain, member services, or a related field.
• Strong relationship-building, customer service, and communication skills.
• Proficiency with Microsoft Office applications and the ability to analyze data and reports.
• Highly organized with the ability to manage multiple priorities and travel as needed.

Why Join Us?

This is an exciting opportunity to make a meaningful impact on healthcare organizations by helping members reduce costs, improve operational performance, and maximize the value of their GPO partnerships. You’ll collaborate with industry-leading suppliers, healthcare providers, and GPO partners while building relationships that support the success of hospitals and healthcare facilities across the region.