Member Services
About the role
AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive attitude! The position requires someone who can thrive in a fast-paced environment. Being a part of the Member Services team allows you to interact with our members regularly. From greeting them at the front desk, answering phones and helping them with point-of-sale purchases, you'll be one of their most important contacts in the club. Additionally, you will also be cross-trained and expected to help out in our on-site cafe, offering you great experience in the food and beverage space. Once trained for cafe work, you will potentially have shifts in the cafe in addition to shifts at the front desk.
Responsibilities
- Greet members at the front desk
- Answer phones and assist with point-of-sale purchases
- Interact with members regularly
- Help out in the on-site cafe (cross-trained)
- Potentially work additional shifts as needed
Requirements
- Health club experience preferred
- Excellent phone and communication skills
- Multi-tasking & problem-solving abilities
- Self-motivated
- Reliable transportation
- Club Automation and VFP experience a plus
Qualifications
- Available to work early morning, closing, and weekend shifts
- Opportunity to work other shifts as they become available
- Opportunity to transition to Full Time employment in the future