Member Services Associate
Mass Bay Credit Union · Boston, MA · 2 mo ago
On-siteOTHRFull-time
About the role
The role involves providing administrative support to the member services team, handling inquiries, processing membership applications, and maintaining member records.
Responsibilities
- Handle incoming calls and emails from members
- Process membership applications and renewals
- Maintain accurate and up-to-date member records
- Coordinate with other departments as needed
- Assist in organizing member events and meetings
Requirements
- Bachelor’s degree in Business Administration, Communications, or related field
- At least 1 year of relevant administrative experience
- Strong organizational and communication skills
- Proficiency in Microsoft Office Suite
- Ability to work independently and manage multiple tasks simultaneously
Qualifications
- Excellent written and verbal communication skills
- Experience with CRM systems is a plus
- Knowledge of membership management software
Skills
- Customer service orientation
- Attention to detail
- Time management and prioritization skills
Benefits
- Flexible schedule
- Competitive salary
- Professional development opportunities
Pay
- $30 - $35 per hour
Schedule
- Part-time position
- Monday through Friday, flexible hours
Benefits
- Health insurance
- Retirement plan
- Employee discounts
Contact
To apply, please fill out the form below or email your resume to [email protected]
* Fields are required
First Name:
How can we contact you?
Email:
Phone Number:
Number Type: HomeCellWork
Please indicate if you agree to isolved Talent Acquisition's Applicant Communication Policy.
Yes, I agree to be contacted by text messages
No, I do not agree to receive text messages
I agree to isolved Talent Acquisition's Privacy Policy and Terms of Service.
* Apply for this Position
Apply Now
Sign Up For Job Alerts!