Member Services Associate
Mass Bay Credit Union · Everett, MA · 1 mo ago
On-siteOTHRFull-time
About the role
The role involves providing administrative support to the member services team, handling inquiries, processing membership applications, and maintaining member records.
Responsibilities
- Handle incoming phone calls and emails from members
- Process membership applications and renewals
- Maintain accurate and up-to-date member records
- Support team meetings and events
- Assist in the preparation of reports and documentation
Requirements
- Bachelor’s degree in a related field
- At least 1 year of relevant administrative experience
- Strong organizational and attention to detail skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience in a similar role
- Knowledge of membership management systems
- Ability to work independently and as part of a team
Skills
- Customer service orientation
- Problem-solving abilities
- Time management and prioritization skills
Benefits
- Flexible schedule
- Competitive salary
- Professional development opportunities
Pay
- $30-$35 per hour
Schedule
- Part-time position
Benefits
- Health insurance
- Retirement plan
Contact Information
To apply, please fill out the form below. For more information about the position, please contact [Contact Person] at [Contact Information].