Member Service Teller
Summit Credit Union · Kenosha, WI · 4 wk ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: About the role? The posting includes description: "Are you someone who thrives on meaningful conversations..." That's like about the role. Then "What You’ll Do" -> Responsibilities. "What You Bring" -> Requirements/Qualifications/Skills. "What to Expect" maybe includes schedule (Saturday hours required) and environment. "Perks" -> Benefits. "Why Summit?" maybe about culture but could be omitted if not needed. Also "Required Statement Sections" includes Physical Demands, Environmental/Working Conditions, Equipment Used, Disclaimer, EEO Statement. We need to remove boilerplate: EEO statement, disclaimer, maybe Physical Demands? The instructions: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove EEO Statement and Disclaimer. Physical Demands and Environmental/Working Conditions maybe considered boilerplate? They are part of required statement sections but maybe not boilerplate; they are substantive about job demands. However they might be considered standard but we can keep if they provide info. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Physical Demands is not EEO, not legal? It's more job description. Could keep. Environmental/Working Conditions includes Saturday hours required (already mentioned). Equipment Used maybe keep. But we should avoid duplication.
We need to use headings: for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should only include sections that have real specific content. Let's map:
- About the role: opening paragraph about thriving on conversations, transformation, etc. That's substantive.
- Responsibilities: "What You’ll Do" list: greet members, handle transactions, listen, educate, keep branch operations. Use
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should only include sections that have real specific content. Let's map:
- About the role: opening paragraph about thriving on conversations, transformation, etc. That's substantive.
- Responsibilities: "What You’ll Do" list: greet members, handle transactions, listen, educate, keep branch operations. Use - .
- Requirements: maybe combine "What You Bring": at least one year customer service, HS diploma, interpersonal skills, confidence using MS Office, basic math, accuracy. Could be Requirements or Qualifications. We'll use Requirements.
- Skills: maybe separate? Could combine but we can have Skills heading for interpersonal, MS Office, math, accuracy. But we might avoid thin sections. Better to have Requirements covering qualifications and skills. The instruction: Prefer a few substantive sections over many thin ones. So maybe just Requirements.
- Benefits: "Perks" list: Excellent health insurance, 401K with match, Paid time off, paid holidays, paid volunteer time, plus birthday PTO, Student Loan Payback, Tuition Reimbursement, And more! That's substantive.
- Schedule: "What to Expect" includes Saturday hours required, dynamic environment on feet, team values inclusion. Could put Schedule heading for Saturday hours required. Also maybe mention dynamic environment but that's more about work environment. Could include under About the role? But we have schedule.
- Pay: Not mentioned. So omit Pay section.
- Qualifications: maybe not needed if we have Requirements.
Thus sections: About the role (
About the role
), Responsibilities (Responsibilities
), Requirements (Requirements
), Benefits (Benefits
), Schedule (Schedule
).
We need to ensure we don't repeat job title as heading. Not include Job ID.
We need to preserve all substantive information, not invent or summarize away detail. So we must keep all details from the posting, except boilerplate removed.
Let's extract details:
Opening: "Are you someone who thrives on meaningful conversations, loves helping others, and enjoys making everyday moments a little more fun? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate, people-first Member Service Teller at our Kenosha branch to be the friendly face of our branch and the heartbeat of our member experience."
That's about the role.
Responsibilities list:
- Greet members with warmth and genuine interest—every interaction matters.
- Handle a variety of financial transactions with precision and care.
- Listen closely to uncover member needs and connect them with the right teammates.
- Educate members on Summit’s products and services to help them manage money more effectively.
- Keep branch operations running smoothly with attention to detail and timeliness.
Requirements/Qualifications/Skills:
- At least one year of customer service or sales experience.
- A high school diploma or equivalent.
- Strong interpersonal skills and a knack for building rapport.
- Confidence in using Microsoft Office and basic math skills.
- A sharp eye for accuracy and a commitment to excellence.
What to Expect (Schedule/Environment):
- A dynamic environment where you’ll be on your feet, engaging with members.
- Saturday hours required—because our members count on us.
- A team that values inclusion, diversity, and the power of “different makes us better.”
Perks/Benefits:
- Excellent health insurance
- 401K with match
- Paid time off, paid holidays, paid volunteer time, plus birthday PTO.
- Student Loan Payback
- Tuition Reimbursement
- And more!
Why Summit? maybe we can omit as not required heading; but it's substantive about culture. Could be included under About the role? But we already have about role. Could add another section "Culture" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those. So we can incorporate Why Summit? into About the role or Benefits? Probably About the role.
Thus we will not include a separate Why Summit? heading.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce:
About the role
Are you someone who thrives on meaningful conversations, loves helping others, and enjoys making everyday moments a little more fun? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate, people-first Member Service Teller at our Kenosha branch to be the friendly face of our branch and the heartbeat of our member experience. We’re co-creators of a workplace culture that connects, inspires, and acts. We believe in making money management easier, more effective, and yes—more fun.
But we need to preserve all substantive information; we added "We’re co-creators..." from Why Summit? That's okay.
Now Responsibilities:
Responsibilities
- Greet members with warmth and genuine interest—every interaction matters.
- Handle a variety of financial transactions with precision and care.
- Listen closely to uncover member needs and connect them with the right teammates.
- Educate members on Summit’s products and services to help them manage money more effectively.
- Keep branch operations running smoothly with attention to detail and timeliness.
Requirements:
Requirements
- At least one year of customer service or sales experience.
- A high school diploma or equivalent.
- Strong interpersonal skills and a knack for building rapport.
- Confidence in using Microsoft Office and basic math skills.
- A sharp eye for accuracy and a commitment to excellence.
Benefits:
Benefits
- Excellent health insurance
- 401K with match
- Paid time off, paid holidays, paid volunteer time, plus birthday PTO
- Student Loan Payback
- Tuition Reimbursement
- And more!
Schedule:
Schedule
- A dynamic environment where you’ll be on your feet, engaging with members.
- Saturday hours required—because our members count on us.
- A team that values inclusion, diversity, and the power of “different makes us better.”
We should ensure no duplication: The team inclusion line appears also in What to Expect; we included it. That's fine.
Check we didn't include any boilerplate: No EEO, no Disclaimer, no Physical Demands, Environmental/Working Conditions, Equipment Used. Those are removed per instruction (they are not EEO but maybe considered boilerplate? The instruction only mentions EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Physical Demands etc are not explicitly mentioned to remove, but they are part of "Required Statement Sections". Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. It does not say to remove Physical Demands. However they are part of "Required Statement Sections" which might be considered standard but not necessarily boilerplate. To be safe, we could keep them? But we already omitted them. The instruction says "Prefer a few substantive sections over many thin ones." Including Physical Demands would add another thin section. Might be better to omit to keep few sections. However we must preserve ALL substantive information; if we omit Physical Demands, we are removing substantive information (the physical demands). Is that considered substantive? It describes job demands. Could be considered substantive. The instruction says remove boilerplate, not necessarily to remove all required statement sections. It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So Physical Demands is not EEO, not legal? It's more job description. Might be considered substantive. However the instruction also says "Prefer a few substantive sections over many thin ones." So we could combine Physical Demands into maybe About the role or Responsibilities? But it's not really about role. Could we add a section "Physical Demands"? Not in allowed headings list. The allowed headings list does not include Physical Demands. So we cannot create a heading for it because only those headings are allowed. So we must either omit it or incorporate its content into another allowed section (like About the role or Responsibilities). The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, but likely we should only use those headings. It didn't say we cannot use other headings, but it says use those for section headings. Probably we should stick to those. So we need to fold Physical Demands into one of those sections. Where could it fit? Maybe under Responsibilities? Not really. Could be under About the role? Could add a sentence about physical demands. But we must preserve all substantive information; we can add a sentence about physical demands inside About the role paragraph. That would keep the info.
Similarly Environmental/Working Conditions and Equipment Used could be folded.
Thus we need to incorporate those details into existing sections.
Let's extract those statements:
Physical Demands of Position: While performing the duties of this job, the employee is continuously required to stand, walk and sit, and use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 40 pounds.
Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Saturday hours required.
Equipment Used: Computer terminal/PC, calculator, printer/copiers, telephone.
We already have Saturday hours required in Schedule. So we can note that.
We can add physical demands and equipment used to About the role or Responsibilities? Perhaps better to add a sentence in About the role about the work environment: "The role involves standing, walking, sitting, using hands and fingers, occasional reaching, and lifting up to 40 pounds, in a climate‑controlled administrative setting using a computer terminal, calculator, printer/copiers, and telephone." That preserves info.
We must not duplicate Saturday hours required (already in Schedule). We can mention
About the role
), Responsibilities (Responsibilities
), Requirements (Requirements
), Benefits (Benefits
), Schedule (Schedule
). We need to ensure we don't repeat job title as heading. Not include Job ID. We need to preserve all substantive information, not invent or summarize away detail. So we must keep all details from the posting, except boilerplate removed. Let's extract details: Opening: "Are you someone who thrives on meaningful conversations, loves helping others, and enjoys making everyday moments a little more fun? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate, people-first Member Service Teller at our Kenosha branch to be the friendly face of our branch and the heartbeat of our member experience." That's about the role. Responsibilities list: - Greet members with warmth and genuine interest—every interaction matters. - Handle a variety of financial transactions with precision and care. - Listen closely to uncover member needs and connect them with the right teammates. - Educate members on Summit’s products and services to help them manage money more effectively. - Keep branch operations running smoothly with attention to detail and timeliness. Requirements/Qualifications/Skills: - At least one year of customer service or sales experience. - A high school diploma or equivalent. - Strong interpersonal skills and a knack for building rapport. - Confidence in using Microsoft Office and basic math skills. - A sharp eye for accuracy and a commitment to excellence. What to Expect (Schedule/Environment): - A dynamic environment where you’ll be on your feet, engaging with members. - Saturday hours required—because our members count on us. - A team that values inclusion, diversity, and the power of “different makes us better.” Perks/Benefits: - Excellent health insurance - 401K with match - Paid time off, paid holidays, paid volunteer time, plus birthday PTO. - Student Loan Payback - Tuition Reimbursement - And more! Why Summit? maybe we can omit as not required heading; but it's substantive about culture. Could be included under About the role? But we already have about role. Could add another section "Culture" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those. So we can incorporate Why Summit? into About the role or Benefits? Probably About the role. Thus we will not include a separate Why Summit? heading. Now we need to output HTML fragment only, no /, no markdown. We'll produce:About the role
Are you someone who thrives on meaningful conversations, loves helping others, and enjoys making everyday moments a little more fun? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate, people-first Member Service Teller at our Kenosha branch to be the friendly face of our branch and the heartbeat of our member experience. We’re co-creators of a workplace culture that connects, inspires, and acts. We believe in making money management easier, more effective, and yes—more fun.
But we need to preserve all substantive information; we added "We’re co-creators..." from Why Summit? That's okay. Now Responsibilities:Responsibilities
- Greet members with warmth and genuine interest—every interaction matters.
- Handle a variety of financial transactions with precision and care.
- Listen closely to uncover member needs and connect them with the right teammates.
- Educate members on Summit’s products and services to help them manage money more effectively.
- Keep branch operations running smoothly with attention to detail and timeliness.
Requirements
- At least one year of customer service or sales experience.
- A high school diploma or equivalent.
- Strong interpersonal skills and a knack for building rapport.
- Confidence in using Microsoft Office and basic math skills.
- A sharp eye for accuracy and a commitment to excellence.
Benefits
- Excellent health insurance
- 401K with match
- Paid time off, paid holidays, paid volunteer time, plus birthday PTO
- Student Loan Payback
- Tuition Reimbursement
- And more!
Schedule
- A dynamic environment where you’ll be on your feet, engaging with members.
- Saturday hours required—because our members count on us.
- A team that values inclusion, diversity, and the power of “different makes us better.”