Member Service Representative/Teller - Bedford, NH
Service Credit Union · Bedford, NH · 2 wk ago
On-siteOTHR$21/hrFull-time
About the role
This role is a great step for anyone interested in a banking career with growth opportunities. Members are the priority at Service Credit Union, and every role is responsible for supporting member solutions and contributing positively to member experience.
Pay
$21.00 per hour, flexible based on experience.
Benefits
- Great health and dental benefits starting day one
- PTO, long-term disability, and paid holidays
- 401k with 8% company contribution after one year of employment
- Paid leave policy after 12 consecutive months of employment
- Free confidential mental health support program with Talkspace
- Free identity theft protection through IdentityForce
- Tuition reimbursement
- Training and career growth opportunities
Responsibilities
- Accurately process all transactions while maintaining proper security and exercising good judgement
- Open and close member accounts
- Provide outstanding service, problem resolution, and needs-based selling
- Create a positive member experience every time through confidence and enthusiasm
- Build and retain member relationships through service quality
- Regular and reliable attendance
- Perform other duties as assigned
Requirements
- Cash handling experience desired
- Customer service or retail experience preferred
- Outstanding customer service skills
- Excellent verbal and written communication skills
- Good organizational skills with proven ability to multi-task
- Ability to recognize and resolve member issues promptly, using courtesy and tact
- High school diploma or equivalent required
About Us
At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members' needs with the same respect, empathy, and kindness we give each other.