Member Service Representative

About the role

To provide maximum service to the member-consumer by providing efficient and courteous service in the transaction of business at Southern Pine Electric.

Responsibilities

• Greets each person entering the building and provides prompt and courteous service by responding to their requests or by directing them to the proper functional authority.
• Receives and processes payments and transactions conducted at the service window, by telephone, mail or night depository.
• Makes accurate records of all transactions and prepares them for further processing by billing or accounting department employees.
• May also resolve conflicts and make payment arrangements.
• Maintains work area in a neat and orderly condition.
• Maintains an acceptable personal appearance to project a professional image and to enhance public relations.

Job Posted by ApplicantPro