Member Service Representative

About the role

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and proactive problem‑solving skills to educate members about our products and services. Neches is a Great Place to Work Certified company for four consecutive years, with $1 billion in assets and over 80,000 members. We are dedicated to delivering signature service while providing financial resources to improve our members’ financial well‑being, and we pride ourselves on our local roots, community focus, and credit union commitments.

Responsibilities

• Processing member transactions, including deposits, withdrawals, transfers, cashing checks, loan payments, credit‑card cash advances, etc.
• Issuing money orders, cashier checks, and hunting/fishing license tags.
• Balancing the cash drawer.
• Completing various transaction reports.

Requirements

• High School diploma or equivalent.
• At least six months cash‑handling or equivalent experience.
• Ability to work well in a team environment and support the credit union’s mission and values.
• Dependable; punctual and regular attendance.

Job Details

Classification: Non‑Exempt

Location: Orange Branch

Schedule: 40 hours per week, Monday through Thursday 8:15 AM – 5:15 PM; Friday 8:15 AM – 5:15 PM or 9:15 AM – 6:15 PM.