Member Service Representative

About the role

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and proactive problem-solving skills to educate members about our products and services. Neches is proud to be a Great Place to Work certified company, with $1 Billion in assets and over 80,000 members. We are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments: Family, Friends, Community.

Responsibilities

• Processing member transactions, including deposits, withdrawals, transfers, cashing checks, loan payments, and credit card cash advances
• Issuing money orders, cashier checks, and hunting/fishing license tags
• Responsible for balancing drawer
• Completing various transaction reports

Requirements

• High School diploma or equivalent
• 6-months cash handling or equivalent experience
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance

Schedule

Scheduled for 40-hours per week between the following hours:

• Monday through Thursday: 8:15AM to 5:15PM
• Fridays: 8:15AM to 5:15PM or 9:15AM to 6:15PM
• Rotating Saturdays: 6:45AM to 10:15AM

Classification: Non-Exempt
Location: Nederland