Member Service Representative
Mountain Credit Union · Cherokee, NC · 3 wk ago
On-siteOTHRFull-time
About the role
The role involves providing exceptional customer service to members, handling inquiries via phone and email, and processing transactions.
Responsibilities
- Handle member inquiries via phone and email
- Process transactions accurately and efficiently
- Provide solutions to member issues and concerns
- Follow up with members to ensure satisfaction
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work flexible hours including evenings and weekends
- Basic computer skills including Microsoft Office
Qualifications
- Experience in customer service preferred
- Strong problem-solving and organizational skills
- Passion for serving the community
Skills
- Customer service orientation
- Attention to detail
- Effective communication skills
Benefits
- Competitive salary
- Paid time off
- Health insurance options
Pay
- $15.00 per hour
Schedule
- Variable schedule to accommodate member needs
Application
To apply, please fill out the form below and submit your resume.
Resources
For more information about the company and the role, visit our resources page.