Member Service Representative

All employees must become members of Mountain Credit Union, if not already.

About the role

Join the Mountain Credit Union team as a full-time Member Service Representative. This is an exciting opportunity to engage directly with our community, where your exceptional customer service skills will shine. As an onsite representative, you'll be the face of our credit union, helping members navigate their financial needs while fostering lasting relationships. Work in a high-energy environment that thrives on problem-solving and creativity, making each day unique and fulfilling. Contribute to a culture built on integrity and high performance, where your input is valued.

Responsibilities

• Assist members with their financial needs and concerns.
• Build strong, trust-based relationships with members.
• Provide personalized and thoughtful service that reflects our commitment to integrity and high performance.
• Navigate credit union systems and manage transactions responsibly and efficiently.

Requirements

• Exceptional attention to detail to ensure accuracy in transactions and member interactions.
• Effective communication skills to clearly convey information and understand member needs.
• Proficiency in various computer applications for seamless service.
• Cash handling experience.

Benefits

• Medical, Dental, and Vision insurance.
• 401(k) retirement plan.
• Life Insurance.
• Competitive salary starting at $18.00 per hour and up.
• Paid Time Off.
• Snack/Drink Room for breaks.

Pay

Starting at $18.00 per hour and up.