Member Service Rep
Description
Part-time opportunity! $17.48/hour Weekend Availability required Create a welcoming experience for members and guests from the moment they walk through our doors! The Saratoga Regional YMCA is seeking a friendly, motivated Member Service Representative to create a welcoming, positive, and inclusive experience for members and guests. This position maintains a supportive, positive atmosphere that welcomes and respects all individuals. You will respond to member and guest needs, promote memberships and programs, and help individuals and families feel informed, supported, and engaged. Use your strengths in service and communication to help members feel welcomed and connected to the YMCA!
Job Perks
- Fun, interactive atmosphere
- Competitive pay
- Free YMCA membership!
Requirements
- Minimum age of 18 years old.
- Previous customer service, sales or related experience.
- CPR and First Aid, child abuse prevention training, Y orientation certifications required within 60 days of hire.
- Excellent interpersonal and problem-solving skills.
- Able to relate effectively to diverse groups of people from all social and economic segments of the community.
- Basic knowledge of computers.
Job Perks
- Fun, interactive atmosphere
- Competitive pay
- Free YMCA membership!
We’re Proud to be Recognized as a 2026 USA Today Top Workplace
This recognition reflects our supportive, people-first culture and the passionate team that makes the Y such a special place to work.
About the Role
The Saratoga Regional YMCA is seeking a friendly, motivated Member Service Representative to create a welcoming, positive, and inclusive experience for members and guests. This position maintains a supportive, positive atmosphere that welcomes and respects all individuals.
Qualifications
- Minimum age of 18 years old.
- Previous customer service, sales or related experience.
- CPR and First Aid, child abuse prevention training, Y orientation certifications required within 60 days of hire.
- Excellent interpersonal and problem-solving skills.
- Able to relate effectively to diverse groups of people from all social and economic segments of the community.
- Basic knowledge of computers.
Skills
- Strengths in service and communication.
- Ability to respond to member and guest needs.
- Promote memberships and programs.
- Help individuals and families feel informed, supported, and engaged.
- Help members feel welcomed and connected to the YMCA.
Benefits
- Fun, interactive atmosphere
- Competitive pay
- Free YMCA membership!
Schedule
Part-time schedule is available.
Pay
$17.48/hour
Equal Opportunity Employer
The Saratoga Regional YMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status or any other characteristic protected by law.