MEMBER RELATIONSHIP OFFICER I - FLOATING

Primary Responsibilities

• Provide members with sound financial guidance for all their consumer lending needs.
• Evaluate and recommend decisions based on lending policy.
• Professionally assist members with their needs by opening and maintaining checking, savings, CD and IRA accounts.
• Build and maintain long-term relationships to anticipate member’s future needs and to exceed their expectations.

Requirements

• Strong interviewing skills and listening skills to identify member needs.
• Minimum of one-year sales and service experience.
• The ability to speak and translate fluent Spanish and English is preferred.
• Excellent interpersonal skills to maintain a professional, courteous, and friendly atmosphere for members and co-workers.
• Flexible availability which will include rotating Saturdays.
• Prioritze tasks and manage time effectively.
• Proven attention to detail skills.
• Excellent written and verbal communication skills.
• Advanced knowledge of MS office or similar software.

Preferred Qualifications

• Previous financial industry experience with account opening and consumer lending knowledge.

Benefits

• Medical, dental, vision, life, short term and long-term disability insurance.
• 401k (Roth and Traditional), which includes company contributions including match.
• Paid time off.
• Paid volunteer time off.

Pay

Competitive salary.

Schedule

Rotating Saturdays.

About the Role

We are seeking a full-time Floating Member Relationship Officer to join the Fox family! The Floating Member Relationship Officer will be based out of the closest Fox location to their home but will be required to travel and support as needed at any of our 22 locations in NE Wisconsin. A listing of our branch hours and locations can be found on our website.

Qualifications

• Strong interviewing skills and listening skills to identify member needs.
• Minimum of one-year sales and service experience.
• The ability to speak and translate fluent Spanish and English is preferred.
• Excellent interpersonal skills to maintain a professional, courteous, and friendly atmosphere for members and co-workers.
• Flexible availability which will include rotating Saturdays.
• Prioritze tasks and manage time effectively.
• Proven attention to detail skills.
• Excellent written and verbal communication skills.
• Advanced knowledge of MS office or similar software.

Skills

• Account opening and consumer lending knowledge.

Benefits

• Medical, dental, vision, life, short term and long-term disability insurance.
• 401k (Roth and Traditional), which includes company contributions including match.
• Paid time off.
• Paid volunteer time off.

Pay

Competitive salary.

Schedule

Rotating Saturdays.

Equal Opportunity Employer

Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.