Member Experience Representative (Hospitality Call Center)

Compensation

Provide your expected compensation while applying

Mission

Innovyt's mission is to empower organizations with strategic consulting and innovative solutions that drive sustainable growth and operational excellence.

What makes you a strong candidate?

• You are proficient in Microsoft 365, Google Workspace, CRM systems.
• You have +2 years experience in Hospitality, Customer service, Call center.
• You have excellent spoken and written English with a neutral accent.
• You have strong communication and active listening skills.
• You have problem-solving skills.
• You have a professional, courteous, and customer-first attitude.
• You are comfortable using CRM systems, Microsoft Office, Google Workspace, and reservation software.
• You have a reliable high-speed internet and a quiet home office environment.

Required Qualifications

• 2+ years of customer service, hospitality, hotel, golf club, or call center experience.
• Excellent spoken and written English with a neutral accent.
• Strong communication skills.
• Active listening skills.
• Problem-solving skills.
• A professional, courteous, and customer-first attitude.
• Comfortable using CRM systems, Microsoft Office, Google Workspace, and reservation software.
• A reliable high-speed internet and a quiet home office environment.