Member Consultant II - NEW LOCATION IN TUMWATER!

About the role

This role is within BECU’s Mountain District. Additional details provided if moved forward in the hiring process.

Responsibilities

• Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled.
• Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

Qualifications

• Minimum Qualifications: Bachelor’s Degree or equivalent related experience
• Minimum two years of experience in a sales-oriented, financial, or retail environment
• Desired Qualifications: One year of experience in a financial institution, Spanish language fluency highly desirable, Thorough understanding of the sales process and ability to manage a sales pipeline efficiently, Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously, Ability to successfully complete 12-week in-house training program after hire, Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions, Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered.

Benefits

• 401(k) Company Match (up to 3%)
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

Pay

The Target Pay Range for this position is $26.00 - $32.12 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

Schedule

Compensation Transparency We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness: Member Consultant: $26.00 – $28.00 per hour Offers are often made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.