Member Business Loan Processor II

About the Role

Under the direction of the VP Member Business Services, this position performs routine lending services to assist in meeting member business account needs. Responsibilities include day-to-day member business account maintenance, managing the member business loan portfolio, and supporting the member business lending department with administrative tasks.

Responsibilities

• 40% - Loan/Credit File Maintenance:
  • Maintain loan/credit files in an orderly and professional manner.
  • Update files with new or relevant information, including balance sheets, profit and loss statements, cash flow projections, and all loan documentation.
  • Provide technical support, including data entry and scanning documents, to maintain data integrity within the loan servicing system.
  • Prepare and process all documentation related to Member Business credit transactions.
  • Complete all loan documents, close loans, and prepare files for audit.
• 20% - Liaison with MBL CUSO:
  • Serve as the primary liaison between the credit union and Member Business Lending (MBL) CUSO.
  • Monitor all MBL processes, including participation loans and Small Business Administration (SBA) loans.
  • Coordinate and execute the annual review process, ensuring compliance with MBL policy.
• 15% - Business Loan Applications:
  • Take applications for business loans.
  • Review member financial conditions and perform initial credit analysis to determine if requests meet policy and procedural guidelines.
  • Present underwriting recommendations for approval.
  • Prepare and process all loan documents and close loans.
  • Prepare files for audit after closing loans.
  • Participate in developing lending and deposit business for the Credit Union.
• 15% - Loan Portfolio Monitoring:
  • Monitor the existing loan portfolio to maintain a high-quality asset base.
  • Assist members with loan or relationship-related questions, payment issues, and obtaining annual financial information.
  • Assist with account collections as needed.
• 5% - Business Development:
  • Represent the credit union at various functions to develop and maintain business relationships.
• 5% - Additional Duties:
  • Perform other job-related duties as assigned.

Additional responsibilities include:

• Transmit documents and information to MBL CUSO as needed.
• Monitor participation loan payments and complete back-office tasks such as insurance verifications, government reporting, and loan reviews.
• Wire funds to appropriate entities for participation loans.
• Maintain frequent contact with CUSO and participating credit unions.
• Perform functions relating to loan services, including providing information, scheduling appointments, and mailing notices in compliance with federal and credit union laws.
• Assist in seeking new member business loan and deposit client opportunities and service existing accounts, including periodic loan reviews.
• Assist in the collection of commercial delinquencies as required.
• Support the VP Member Business Services with the administration of Business Deposit Accounts/Services, including creating and implementing new products and managing portfolio performance.
• Work directly with vendors supporting member business lending account-related products and services (e.g., merchant card services, remote check capture, payroll services).
• Provide due diligence on vendors and products when required.
• Support credit union and MBL CUSO lenders with financial statement analysis, loan documentation, clerical tasks, and documentation collection.
• Provide informed, prompt, professional, and accurate service to all members and associates.
• Maintain excellent knowledge of financial services offered by the credit union and competitors.
• Promote credit union products and services by identifying opportunities to meet the needs of members, select employer groups (SEGs), and member businesses.
• Assist with internal audits and examinations.
• Maintain a thorough knowledge of state and federal laws related to member business lending, including reporting requirements.
• Comply with lending regulations and policies, including Truth in Lending, Fair Lending, RESPA, HMDA, MLA, FCRA, SAFE Act, and Collections laws.
• Attend conferences, seminars, and workshops related to the job.
• Maintain eligibility and continuing education requirements for various license requirements.
• Travel periodically to visit potential and existing member business clients, branch locations, SEGs, and attend community or credit union meetings.
• Ensure full compliance with the credit union's policies, procedures, internal controls, confidentiality standards, Bank Secrecy Act (BSA), USA PATRIOT Act, and Anti-Money Laundering (AML) requirements.

Requirements

• Three to five years of similar or related experience as a credit analyst or underwriter.
• Prior financial institution experience and familiarity with lending processes and regulations is required.

Qualifications

• A two-year college degree in business, finance, economics, or a related field of study, or
• Completion of a specialized certification or licensing, or
• Completion of specialized training courses conducted by vendors.

Schedule

• Full-time, 40 hours per week.
• Monday through Friday availability required.
• Evening and Saturday availability occasionally required.